Why our customers love us.
Very Happy Customer
Very helpful and efficient staff make the process of obtaining a .gov domain much easier than expected.
TB
T Bell
17th April 2025
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Excellent service..!!!
Excellent service. Can't fault Cloud Next at all.
CM
Carl M
8th March 2025
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Best hosting company ever
Best hosting company ever, so helpful and fast when anything needs doing.
A
Amanda
25th February 2025
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I would recommend their services to anyone
I have been with Cloud next for some years now. Every time I ask for assistance with an issue or help on how to complete a task they come up trumps and solve the issue. The team are very professional and helpful and I would recommend their services to anyone. Thanks guys.
GB
Graham B
25th February 2025
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I would always recommend them
I have used this company for several years and they never let me down. I would always recommend them
C
chris
23rd February 2025
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Fantastic service
Fantastic service, staff always very helpful with support tickets, quick responses and issues always resolved. I don't even look at other providers any more, these are my go to!
N
Nathan
10th February 2025
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Instant reply to my query
Instant reply to my query and all sorted really quickly. Superb service!
R
Ross
6th February 2025
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This hosting company definitely goes the extra mile
This hosting company definitely goes the extra mile to help you out, been with them for a few years now and they reply to your ticket almost immediately and problem (which was my own fault) remedied within minutes! Well done to everyone!!
RG
robbie g
25th January 2025
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Very Impressed
First time user of Cloud Next and very impressed. First rate technical support. Quick to respond and seem genuinely keen to ensure problems and questions are resolved. If this service level continues we will be a happy customer
JW
Jerry W
20th January 2025
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I can't say enough great things about Cloud Next
I can't say enough great things about Cloud Next! Their hosting services are top-notch, delivering unmatched speed and reliability. What truly sets them apart is their **exceptional technical support** team. Whether it's a minor query or a complex issue, their experts are always quick to respond and go above and beyond to resolve problems. The level of professionalism and customer care is unparalleled. Highly recommend Cloud Next to anyone looking for a dependable hosting provider!
GP
Grzegorz P
17th January 2025
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Fantastic service
Fantastic service - thank you!
MC
Milford Haven Town Council
14th January 2025
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Excellent Tech Support
Excellent Tech Support every time!
DF
Design Factory
14th January 2025
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Pleasure to communicate with
Cloud Next responded quickly to my queries, persevering over a number of additions to my ticket, offering suggestions and advice until eventually my problem was resolved.
SF
Stephen F
13th January 2025
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Help desk responded quickly
Help desk responded quickly and efficiently, following through the request tickets until they came up with a solution to my problem. I was very impressed by their attention to my specific problem - no generic answers - and to their patience with me.
SF
Steve F
13th January 2025
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Thanks Cloud Next!
I have lost count of how long I have been with Cloud next but I began moving all my web projects over to them when I realised how good their customer service is! I am forever having new ideas and sometimes I break things! But the Cloud next team are always there to help and are very patient with me. The pricing is also unbeatable and scalable. I have always felt valued as a customer, which is a business ethic that seems to be diminishing in importance in some industries. Thanks Cloud Next!
EF
Emma F
12th January 2025
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First Class!
After a long average service provided by a multi-national host, I had been looking for a more personable service that fits my needs. In the space of 72 hours I have been able to migrate 18 sites! The user interface is fantastic and secure, and the support is responsive and 1st class, even over the holiday season! Here is to a happy future!
M
Matt
27th December 2024
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Very responsive and very very helpful
Very responsive and very very helpful. And this is not just recent but for all the years I've been working with them! Thank you thank you!
C
Catalin
27th December 2024
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The best support
The best support I have experienced in seven years of doing this stuff. Couldn't be better.
MC
Mat C
20th December 2024
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Exceedingly responsive
I use Cloud Next as part of my Parish Councillor duties. Good organisation, keen prices and above all, their support are exceedingly responsive.
Plus they support .gov.uk domain names.
CC
Christian C
5th December 2024
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Malware Problem Solved Fast!
Fast reaction to help resolve a malware problem.
WJ
Welsh Joe
28th November 2024
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Needed email accounts
Needed email accounts at very short notice for a parish council and Cloud Next not only provided these but assisted with the set up of MX records incredibly quickly. Very responsive and a great start to what I hope will be a long and mutually beneficial relationship.
RH
Robin H
20th November 2024
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Highly recommended
Cloud Next probably has the best support I have ever known from an IT company.
CM
Carl M
1st November 2024
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I've been using Cloud Next for years
I've been using Cloud Next for years. They've always provided excellent support.
MS
Mr Christopher S
11th October 2024
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Cloud Next are just amazing
Cloud Next are just amazing. They are quick to respond and always helping
MW
Mr W
10th October 2024
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Amazing patience
Amazing patience, detailed analysis and problem solved. My website had large amount of malware preventing updates and changes. This solved the problem which many others just stated 'use a plugin'.
Clear communication provided throughout the process.
HO
Happy website owner
8th October 2024
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Stress-free site migration
I needed a site migrating across to Cloudnext, and I was worried about downtime and potential loss of traffic. I was reassured by one of the technical team that all would be fine, and I sat back as they took care of the whole thing in a matter of minutes with no hiccups. I was amazed at the speed and efficiency and so happy that something I found so stress-inducing was taken on by someone so competent. Can't fault them!
AW
Andy W
4th October 2024
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Friendly and very helpful
Managed to speak to a real and friendly person on the phone and then get my request actioned quickly by the tech support guys.
R
Rob
1st October 2024
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Moving 2 websites to Cloud Next
Moving 2 websites to Cloud Next has been amazingly easy, although there were new interfaces to get my mind sorted on, but in fairness with help I'm on the right side now. I am also using ssl as part of the package which could have cost GBP118 including VAT! Thank you for everything and keeping our Club going!
TW
Teef W
22nd September 2024
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Cloud Next offer excellent fast support & product services
Cloud Next continue to offer a great service and their UK based support is superb. Great support is what a good web host needs as it really makes the difference and Cloud Next deliver. Highly recommended.
CM
Carl M
16th September 2024
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Efficient, Helpful & Kind
From start to finish, everyone was very efficient, helpful and kind.
The transfer was extremely smooth and this is the first time that this has been made so easy for us.
Thank you.
R
Rachael
13th September 2024
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Been with them for over 10 years
Been with them for over 10 years. Always quick to help. Very happy indeed.
R
Rob
29th August 2024
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Highly recommended web host provider
Have to say that having used a number of web hosting companies over the years, that Cloud Next have provided me the best service and whenever there has been an issue they react speedily and effectively.
T
Tim
24th August 2024
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Always react speedily and effectively
Always react speedily and effectively if any issues with my website occur. I would highly recommend Cloud Next to those seeking a web hosting provider.
TF
Tim F
24th August 2024
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A Reliable Web Hosting Partner with Outstanding Customer Support
As a long time customer of Cloud Next, I can confidently say they've become an indispensable part of my online presence. Their exceptional customer service team has consistently exceeded my expectations, proving to be a lifeline whenever I encounter technical challenges.
I'm not the most tech savvy individual, so I frequently submit support tickets with a variety of questions and concerns. The Cloud Next team always responds promptly, often within minutes, and their expertise is evident in their ability to quickly resolve any issues I face. It's clear that they genuinely care about their customers and are dedicated to ensuring our websites run smoothly.
Compared to other web hosting companies I've used in the past, Cloud Next stands head and shoulders above the rest. Their platform is intuitive and user-friendly, but it's their unparalleled customer support that truly sets them apart. Knowing that I have a reliable team behind me, ready to assist whenever I need it, gives me the peace of mind to focus on growing my website without worrying about technical hiccups.
Whether you're a seasoned website owner or a novice just starting, I wholeheartedly recommend Cloud Next as a web hosting provider. Their combination of a robust platform and exceptional customer support makes them an invaluable partner for anyone looking to establish a successful online presence.
E
Emma
6th August 2024
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Very impressive
I cannot believe how good this company is - always speedy replies and updates even on Christmas Day - very impressive customer service!
CR
Christopher R
3rd August 2024
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Great company
Great company, super service, been with them for 18 years, can't ever see myself changing
GT
Graham T
1st August 2024
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The support received both before and after
The support received both before and after switching to Cloud Next Ltd has been excellent. Would definitely recommend.
S
Sarah
24th July 2024
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Quick, efficient and friendly.
Always quick, helpful and non judgemental. I've been using CloudNext for years and always recommend to my clients. I know when I have a problem (always of my making) that the support team will fix my problem quickly with very little back and forth. Highly recommend!
M
Mandy
22nd July 2024
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Brilliant service
Everyone is really knowledge and helpful and takes pride in their work.
K
Kevin
9th July 2024
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Super quick resolution
Super quick resolution to a small problem
AB
Alan B
2nd July 2024
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I've been using Cloud Next for my websites for many years
I've been using Cloud Next for my websites for many years. Not only are the websites and domain names good value for money, but the support team are the best I have ever experienced. I've worked with my differnet hosting companies over the years, usualy through my clients, and none are as good as Cloud Next. I always recommend Coud Next to my clients.
J
John
26th June 2024
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Extremely helpful
I've just moved several domains over to Cloud Next and would like to say they have been extremely helpful. Yes, there were a couple of glitches, such is life, but what counts is how they are resolved and here I was very impressed. Super helpful and very tolerant support team that are a real credit to the company. I definitely made the right choice in moving to CN. Thanks
BR
Bob R
25th June 2024
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Great friendly support and assistance, really pleased
Really please with the transfer for our domains to this hosting company. The assistance provided was excellent and ok there were a couple of niggles, the important part was how they were handled and that was a credit so that was really appreciated.
Many thanks
BR
Bob R
25th June 2024
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Excellent service
I have used Cloud Next twice now and about to go in for a third time. Always excellent service, up and running in not time, very, very pleased.
J
Jackie
20th June 2024
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Cloud Next team been brilliant
Cloud Next team been brilliant in supporting their customers and I find the support team going beyond to solve the problems. I would recommend them for anyone looking get the domains registered.
PS
Prakash S
12th June 2024
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No other company compares to Cloud Next
I've been using Cloud Next for nearly 8 years now and I don't have a bad word to say!. The pricing of reseller hosting is extremely reasonable, and the service is second to none. When it comes to hosting emails and websites issues crop up from time to time and the Cloud Next team get it sorted 9/10 times within minutes, even if it was something I did by mistake! Fantastic team, look forward to many more years outstanding service.
JW
Joshua W
31st May 2024
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Thanks for the help
Thanks for the help. Spot on as always
DB
Damian B
22nd May 2024
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The people at CloudNext...
The people at CloudNext are just so helpful, swift responses and technically very competent; what more do you need from a hosting partner..... maybe more cream cakes....
IB
Ian B
21st May 2024
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There is not enough stars
There is not enough stars to give Cloud Next. Been using Cloud Next for a while now and always getting fast and best support. Have few sites and few domains with them. Amazing service. keep it up. And thanks again.
KM
Kaspars M
20th May 2024
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I've been a long time customer
I've been a long time customer and so wanted to update my review to reflect the recent improvements. Lots of the manual processes have been improved and automated, making self-service much easier and faster. The proactive status updates are something I personally asked for, and very much appreciate them telling me of an issue before I notice it now. CloudNext continues to go from strength to strength, and so I have no plans to go anywhere else anytime soon!
P
Peter
14th May 2024
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Always helpful
Always helpful, always reasonably priced and with superfast technical support
HC
Haymill Computers
3rd May 2024
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Cloud Next never fail
Cloud Next never fail. Their ticket system for technical support is always prompt, this morning by return, as usual.
Highly recommended for vaue for money and reliable web hosting.
RS
Roland S
10th April 2024
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Great experience migrating
Great experience migrating to Cloud Next from TSO. Great support along the way, very friendly and reply pretty quickly, even on a Sunday.. LOL
Their Control Panel is excellent and offers great functionality. I would highly recommend Cloud Next.
CM
Carl M
7th April 2024
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They deserve ALL the stars
Nothing but love for the good folk of Cloud Next. I've been using them for about 10 years now. I've not needed Support much but when I have they have been unbelievably good and bent over backwards to help. I mean, seriously the support is some of the best I've ever experienced, nothing is too much bother for them.
PS
Paul S
6th April 2024
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5 star service every time
5 star service every time. They go above and beyond all the time
DW
Derry W
5th April 2024
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First class
First class assistance every time and a very professional service. Always a pleasure to deal with
CF
Chris F
5th April 2024
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Cloud Next hosting - a great service
Cloud Next hosting offer great service options for a variety of hosting choices at an affordable cost. I've had reason to use their support on a few occasions and they jump on any issues straight away. I can't recommend them highly enough.
T
Tim
29th March 2024
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Cloud Next have been absolutely superb
Cloud Next have been absolutely wonderful compared to the host I left before migrating all my sites to Cloud Next. Great dashboard, support is just down the road in Derby and super fast, all in all 10 out of 10..!!!
CM
Carl M
27th March 2024
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Thank you Cloud Next we would highly recommend
5 Star review from Alkborough Walcot PC. All Cllrs are now set up with email addresses. The transition was seamless. I'm a stickler for a good support team and Cloud Next have the best support team I have had dealings with, very fast responses and always helpful in a non tech language I could understand. Being a clerk who works mainly at night so after the usual 9-5 the support team where on hand well after 6pm. Thank you Cloud Next we would highly recommend.
LO
Lindsay Oconnor
15th March 2024
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Transferred 3 sites
Transferred 3 sites to Cloud Next... they made it very easy. just hand over the log in details for your site and they do the rest...emails too. I'm not a "techie" so this is exactly what I needed.. thanks guys!
DC
Dickon C
13th March 2024
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Cloud Next Support Team
Cloud Next Support Team are Instance at all times!
Thank you, Support Team, for your great help in setting up my MS Exchange over the weekend! I highly appreciate your support
M
Mehdi
9th March 2024
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CloudNext support is almost instance
CloudNext support is almost instance! I wish to thank the Support Team, they were available during the weekend! Well Done guys!
MM
Matthew M
9th March 2024
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I would definitely recommend them
Recently started to use Cloud Next for all my domains moving them from another registrar. They have been professional, efficient and very quick to deal with and help with any queries. I would definitely recommend them.
WF
Wayne F
8th March 2024
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Been with them for years
Been with them for years. If anything happens there on to it reasonably fast and get it sorted. There support is 100% Can't fault the guys over at cloudnext they do there best to help and they deserve lots of credit for the work they do. Cheers.
CD
cbd flowers direct
8th March 2024
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Excellent service
Over several years of being a Cloud Next client I've often sought their help. On every occasion I've received a prompt and helpful response, even on a Sunday or late at night. I can't fault the support service they provide and recommend them to anyone considering using their excellent service. 100% satisfaction on all counts.
AK
Andrew K
4th March 2024
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Speedy and helpful service
Speedy and helpful service, even on a Sunday. Thank you.
AD
ARK of Devon
3rd March 2024
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Courteous and lightning quick!
I had a technical issue - entirely of my own doing - that required urgent rectification so that I could launch a website the very same day. I expected at least reasonable delays with the customer support system since they utilised an online portal. But my ticket was seen within two minutes, and my issue resolved within scarcely an hour, plus all the while I was kept informed of its progress. So I can launch today. Now that's service! Highly recommended.
S
Sally
29th February 2024
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Best support
Best support I've ever experienced! Highly recommended.
MS
Michael S
28th February 2024
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Really fast turnaround and resolution
Really fast turnaround and resolution to my enquiry - I am very impressed at the efficiency and service!
A
Amanda
26th February 2024
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I don't normally leave reviews but they really are outstanding
I don't normally leave reviews, but they are just a super company:
Great service
Reasonable costs
Really good Customer Service
I've been with them 17 years for hosting, I cannot imagine ever moving to anyone else
G
Graham
21st February 2024
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As always a great back up
As always a great back up and knowledgeable staff
GB
Graham B
19th February 2024
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Fab Service
I submitted a support ticket at 17:10 on a Sunday night I had a reply back at 17:14 with the help I needed done. fab service thank you
CB
Curlita Beauty
4th February 2024
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I'm so happy since moving to Cloud Next
I'm so happy since moving to Cloud Next for hosting my websites. The sites load quickly and the customer service is excellent. Definitely recommend
MG
Matt G
24th January 2024
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Fantastic Support & Speed!!
The support and quick guidance this company gives is fantastic! I am an absolute novice but gave nothing but support or even processed some things for me to just make sure I got it right!
RB
Richard B
23rd January 2024
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Thank heaven! No hanging on enduring piped "music"
When I first used Cloud Next for hosting, I was concerned that there was no telephone support. Never an issue as their support ticket system is always answered within minutes and addresses the issue with clarity .
RS
Roland S
22nd January 2024
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I highly recommend Cloud Next
I highly recommend Cloud Next for web hosting. Great technical support by ticket system, always done within minutes.
RS
Roland S
22nd January 2024
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Breath of fresh air
These chaps/ladies are a breath of fresh air to me. It's great to deal with a company that is based in the UK. A smaller company where, to me, its service knocks the bigger companies out of the park. For me, being dyslexic, they are patient and understanding. I can't recommend them enough. And there background software is impressive too.
AG
Andrew G
18th January 2024
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Masters of my domain
Cloud Next gave me all the help and clear instructions I needed to accomplish my domain transfer. I recommend Cloud Next wholeheartedly.
SM
Stephen M
16th January 2024
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Recommended
Cloud Next helped me accomplish my domain transfer. I recommend then wholeheartedly.
SM
Stephen M
16th January 2024
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Amazing company
Amazing company. I've used several hosting providers and would never move from Cloud Next. They have never failed to go above and beyond to sort any issues I've had, and as an absolute newbie to building websites, I've had a lot. Highly recommended!
SL
Simon L
11th January 2024
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I am very happy with Cloud Next
I am very happy with Cloud Next. It has always been reliable and the support is always very good.
CM
Christopher M
29th December 2023
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Best hosting
Best hosting I've used for a long time. Support is excellent.
MG
Martin G
27th December 2023
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Superb customer service
Superb customer service when you need it. 100% renewable powered. Recommended.
JG
Jeremy G
18th December 2023
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Zen gave me 30 days notice to quit
I have just switched from Zen, when they stopped hosting ac.uk domains.
I am very much an amateur and was terrified of the website I manage being left in limbo or lost during the switch. Cloud Next were wonderful. They replied instantly to my endless questions, at any hour of the day or night, reassured me as to what was happening, and helped me transfer the domain name as well as the website files. Everything has worked perfectly since, and I've learnt a lot about hosting and management. Their FAQs also helped me sort out an editing problem without asking for help.
JP
Jane P
12th December 2023
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Great Hosting Service
Just migrated two websites to these guys.Their services are great, I have no hesitation in recommending them.
In particular, they take their user's tickets seriously and deal very promptly and effectively with them, not just using them as a way of delay and procrastination like my last hosting service!
They deserve six stars!
G
Geomatix
8th December 2023
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Brilliant service
Brilliant service - very prompt assistance, great value and websites much quicker to load up now. So pleased to have moved to CloudNext
MG
Matt G
8th December 2023
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Cloud Next is great
Cloud Next is great, the support is great and always helpful.
A
Ali
3rd December 2023
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I wouldn't hesitate to recommend Cloudnext
I have hosted many sites with Cloudnext for a number of years and they have never let me down. The support I have received has always been first class and very prompt. I wouldn't hesitate to recommend Cloudnext.
LW
Lee W
2nd December 2023
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Stress free hosting for sure!
I have used Cloud Next with hosting and domains for a number of years now. Over that time the platform has improved its user interface and customer support is excellent. Cannot thank them enough for their continued assistance with my sites.
literally any time there has been a tech issue, it was resolved quickly. Stress free hosting for sure!
NB
No Fluff Books
29th November 2023
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They have been outstanding
I have just transferred four domains to Cloud Next, one of them a more complex .gov.uk domain. I can honestly say that the service I've received, from initial sales enquiry to technical support, is probably the best I've had from a web host in over 30 years in IT. They have been outstanding.
PG
Phil G
23rd November 2023
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I now host all my sites with them
I now host all my sites with them. Amazingly quick tech support and very little downtime for any of my sites. Thoroughly recommended.
MS
Mr Glen S
17th November 2023
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Really straightforward
I always use Cloud Next for my domains and hosting, and recommend to my clients. Really straightforward to use and fast and efficient help too.
MF
Mandy F
15th November 2023
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Great hosting company
Great hosting company. I been using them for many years for my business websites and its quick and very reliable, recommended.
GG
Gary G
1st November 2023
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Five Stars
These guy's really are flawless. Super fast UK based servers, intuitive control panel and excellent friendly support. I only wish I had changed to them years ago. Super company and hosting - five stars.
PH
Paul H
31st October 2023
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No need to look elsewhere!
I have been using cloud next for more years than I can remember and their service has always been what sets them apart from the rest! Typically any issues I have had have been resolved in less than 30 mins of back and fourth. They care a lot about their customers and it shows. Very pleased.
SJ
Si J
24th October 2023
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Very pleased
I have been using cloud next for more years than I can remember and their service has always been what sets them apart from the rest! Typically any issues I have had have been resolved in less than 30 mins of back and fourth. They care a lot about their customers and it shows. Very pleased.
SJ
Simon J
24th October 2023
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Excellent customer support
Excellent customer support throughout the process.
S
Susan
20th October 2023
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Very Very nice service!!
Very Very nice service!!! Good job. Excellent support! The conditions are very good! Thank You!
A
Andrzej
12th October 2023
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Cloud Next Provides Excellent Support
Cloud Next Services is a company that I have a deep admiration for. Their attentiveness in addressing issues is truly remarkable, and they consistently provide excellent support. Their friendly and polite nature is also very much appreciated.
S
Sunil
5th October 2023
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Glad i moved
After many years of struggling with my previous hosting company i am so glad i found Cloud Next... From initially speaking to someone prior to switching over all my sites to the fantastic FAST support i am more than happy!!! Since moving not had one site down due to a server fault and any issues i have support are second to none! so fast! Thank you - highly recommend!
CL
Chris L
4th October 2023
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Another great installation
For the umpteenth time I've migrated a website to CloudNext, got great support, and saved money. Never let me down!
PC
Paul C
4th October 2023
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Out of the Frying Pan? Absolutely not.
After moving my website to Cloud Next from my previous web host today (Sunday) I encountered what I could imagine was going to be a frustrating error. I submitted a ticket to Cloud Next support.
Expecting to be tied up for days attempting to make my issue fully understood (as would be the case with my previous host) I hardly had time to bury my head in my hands after clicking on the submit request button when my email pinged a message that all was now resolved.
EM
Eric M
24th September 2023
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My queries were responded to very quickly
My queries were responded to very quickly and the team kept trying until the problem was resolved. I felt genuinely supported.
AJ
Andrea J
17th September 2023
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I've been with Cloudnext for 10+ years
I've been with Cloudnext for over 10 years now... Whats not to love!? Intuitive Control Panel, exceptional support and very reasonable prices! You know when people say they finally found their person? Well I found my host! Always and forever... ;)
M
Marc
14th September 2023
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They are amazing
They are amazing, any issues with my website they have helped resolve straight Away. I'm not very tech savvy but they always help me. Definitely recommend this company.
JL
Joanne L
13th September 2023
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Superb support and highly recommended
We have had very few reasons to contact Cloud Next for support, but on the odd occasion that we do they are very, very prompt at responding, and have resolved any issues or questions that we have had, also very promptly. I can thoroughly recommend Cloud Next for your hosting needs. Superb support.
BV
Brian V
12th September 2023
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I'm always happy
I'm always happy about the very fast responses I receive from Cloud Next to issues that occasionally arise.
They are polite and supportive, even if the 'issues' are of my own making.
G
Graham
12th September 2023
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Quick and proactive
Quickly and proactively resolved something that I had been trying to resolve over a period of time. They provided me with a solution and then implemented from a technical view within a few minutes of my initial enquiry. No fuss and great service.
N
Nick
1st September 2023
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Super
I'm many years with them and I'm very happy with them. Customer service is super - fast and very helpful. Just everything super.
A
Andrius
29th August 2023
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The Technical Help Team - diamonds!
The Technical Help Team continue to be the diamond in CloudNext services. Quick, efficient and understand what you need and get things sorted.
CL
Chris L
22nd August 2023
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24/7 technical support
Their technical support is absolutely outstanding, without question the best I've experienced from any technology company. Not only is is 24/7 but it is often pretty much instantaneous! And in my case they've shown incredible patience in dealing with an inexperience customer!
DA
Dave A
20th August 2023
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Thank you
Asked for a phone call to discuss if what they offered would suit my needs, however they had problems with their phone system so dealt with them by support tickets. From transferring my domain name and setting up the hosting, I really couldn't believe how quickly it was done, seriously really quick. Thank you.
S
Stephen
16th August 2023
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Recently moved our 3 websites to Cloudnext
Recently moved our 3 websites over to Cloudnext - the set up, migration and tech help was smooth and very helpful - websites are running faster and very happy!
C
Carl
15th August 2023
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Best service and customer support ever!
Best service and customer support ever!
DP
David S P
15th August 2023
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Phenomenally fast support
Phenomenally fast support, incredibly knowledgeable answers, and always go the extra mile! Love it so far.
PC
Pretty C
10th August 2023
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Superb support
Superb support, answered a question in minutes and carried out the fixes on my behalf. Highly recommend.
O
Oakcrafts
4th August 2023
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Very happy with the service
Very happy with the service. Handled the migrations of my sites with ease and were very helpful when I had teething issues with two of them.
A
Amanda
23rd July 2023
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Really helpful from start to finish
Really helpful from start to finish when I migrated over to cloudnext. Quick response to any queries I had made the process easy.
J
Joanna
22nd July 2023
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Support from CloudNext has never failed
Support from CloudNext has never failed me. You guys are the best!
N
Naomi
22nd July 2023
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I would happily recommend
I recently switched over to Cloud Next for my hosting and had them migrate my sites over for me, they were the most helpful people I could ask for, always prompt with replies and getting it all done smoothly and quickly. I would happily recommend them to everyone who asks me. And they are environmentally friendly too!
AE
Amanda E
21st July 2023
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Great response and issue solved
Great response and issue solved very quickly by their staff as always.
GB
Graham B
20th July 2023
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Another great review for Cloudnext
Once again Cloudnext Hosting Support Team has been first class in sorting out and responding to my challenges to a website migration.
Their response time is amazing and the tools available for website migrations make the whole process a stress-free and comfortable experience.
Thanks again Cloudnext I highly recommend you.
R
Rob
20th July 2023
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Excellent service as always
Excellent service as always - as a reseller, I've needed answers pretty quick - CloudNext staff have never disappointed, always helpful, polite and efficient. Happily recommend them to anyone who asks.
C
Chris
14th July 2023
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Rated these guys before
Rated these guys before but they're so good they deserve rating again. Every support ticket is answered within minutes.
Today I had an urgent issue I needed help resolving. They replied to my first message in 48 seconds, and my second message a bit quicker!
Brilliant control panel, easy to use, and genuninely unbeatable service. Please use them if you need the very best web host.
L
Lee
7th July 2023
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I honestly can't recommend them highly enough
I've worked with web hosts since 2002 when I set up my first web design business. Many are terrible, some are pretty good, but CloudNext are a cut above. Mind blowingly fast support (tickets answered in under a minute sometimes!), high quality answers, and always go the extra mile.
The control panel is simple and intuitive, and the whole experience has just been so refreshing.
I honestly can't recommend them highly enough.
And for reference, there are no incentives for me leaving this review; they're just genuinely a great company in this arena and I'm happy to tell people
LB
Lee B
7th July 2023
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Cloudnext is one of the best
Cloudnext is one of the best web hosting companies I have ever come across. They are helpful - super helpful actually - fast to respond, and will do whatever they can to help.
A
Ali
21st June 2023
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Fast response and lots of patience
The response time is fantastic and as a not tech person there patience is greatly appreciated
TF
Tamsyn F
23rd May 2023
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Cloud Next are an excellent provider
Cloud Next are an excellent provider! We have been using them for a few years and their provision has always been to a very high standard. The tech support team are incredibly helpful and always go above and beyond to help whenever we have needed it.
Highly recommended!!
DH
David H
23rd May 2023
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Great hosting company
Great hosting company and really helpful support team.
S
scrwright
12th May 2023
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Fast, friendly and helpful
Fast, friendly and helpful service as always.
H
Heidi
12th May 2023
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What a fantastic company to deal with
What a fantastic company to deal with in the UK. Thanks --- you answered my questions perfectly.
M
Martin
26th April 2023
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Switched to them at 5:05pm today and first class service already!
I purchased hosting from Cloud Next today at 17:05, (as I have had so many issues with my current provider with my websites going down every day for months now, and their support has become almost non-existent, sometimes taking over a week to respond even with me chasing them up).
I'm so glad I am now with Cloud Next and wish I had done it sooner. Absolutely first class service - they have done exactly as promised and have already (this evening) migrated all my websites across for me (I have 5 sites!) as well as the email addresses and emails. I can't believe how fast and efficient they are.
I will be recommending them to all of my future clients (and also my current and previous clients).
SC
Steph C
25th April 2023
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Top marks every time
CloudNext's speedy and always helpful support ensures that they stand out in the crowd, and is the reason why I've been with them now for years. Top marks every time.
AD
ARK of Devon
21st April 2023
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Excellent service every time
Excellent service every time, with superb support, been using cloud next for 8 years for a very good reason!
SP
Stuart P
13th April 2023
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Excellent service and support
Excellent service and support
D
Darren
31st March 2023
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Outstanding hosting and support
I have been using CloudNext now for over 10 years now, and have always been impressed with the service they provide. The support is excellent with fast responses and very helpful support team. Whenever I have had any problems it has been dealt with very quickly and professionally. Very good value for money with great hosting services. I would highly recommend them, keep up the great work you guys do!!
N
Neil
31st March 2023
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Response within 5 minutes
Response within 5 minutes and matter resolved promptly and professionally.
J
Jools
30th March 2023
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Gentle and patient support.
I have just migrated my domain to Cloud Next and have needed a couple of reminders on the route through the systems.
Fortunately support tickets are responded to very quickly and where you need to go to resolve your problem.
How refreshing and at a great price too!
TW
Teef W
30th March 2023
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Always a quick response
Always a quick response from the tech team. Very happy customer
H
Horatio
29th March 2023
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Very quick and informative responses
Very quick and informative responses. A fast and effective solution provided.
R
Richard
24th March 2023
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Absolutely amazing
Absolutely amazing company! Moved over 10 websites from my previous host, in a single day with no issues whatsoever. Highly recommend!
AR
Alex R
21st March 2023
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Job done within 30 minutes
Job done within 30 minutes of initial request thank you, great job
N
Naveed
10th March 2023
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Great Product And Support
I have been using Cloudnext for many years and I have always found it to be very good and good value. The technical support is excellent.
MK
Mr CM K
5th March 2023
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Great communication
Great communication, they responded to my queries really quickly. I'm just in the process of uploading my website and will report back on responsiveness etc, but so far so good
LK
Latchkey K
5th March 2023
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Highly recommended for reliable, fast hosting
CloudNext are reliable, helpful, very fast to respond and their hosting is, from my point of view, almost trouble free.
HC
Haymill Computers
5th March 2023
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Fantastic service
Fantastic service. Never had any complaints and any queries always dealt with timely and courteously. Big thanks to the support team. You are great
JD
Jane D
23rd February 2023
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Support is expert and extremely...
Support is expert and extremely responsive
SM
Sizwe M
21st February 2023
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Super quick support
Super quick support with a great all round hosting package.
NK
Nick K
2nd February 2023
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I cannot recommend them highly enough!
These guys, are just the best. Whenever I get a problem (usually of my own making) they respond really quickly, get to the root of the problem and sort it out. I cannot recommend them highly enough!
AH
Al H
31st January 2023
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Excellent customer service
Excellent customer service. Providing quick support and clear answers.
GP
Gloriya P
29th January 2023
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I'd definitely recommend them
Migrated my sites to Cloud Next because of the value and tools offered with their reseller package. I'm very happy with the support I have received with the migration of my sites and sub domains. The support is extremely quick and helpful, and my technical inabilities have been met with patience and well explained solutions. All my sites are up and running, the tools are brilliant and the support excellent. I'd definitely recommend them.
RM
Rob M
25th January 2023
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very quick and helpful response.
very quick and helpful response.
PG
Phillip G
21st January 2023
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Immediate and concise assistance
Immediate and concise assistance, no waiting around. Thank you
ZB
Zamir B
19th January 2023
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I set up a WordPress site with Cloud...
I set up a WordPress site with Cloud Next in the Summer. The set up experience was painless, the admin features work really well. I have been in touch with support a couple of times and they have been quick to respond and advise me.
Totally recommend these guys, they do exactly what they advertise they will, and at a great price!
SM
Sean M
10th January 2023
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Issue resolved quickly and on a weekend
Issue resolved quickly and on a weekend
S
Steven
8th January 2023
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I swear this is the greatest support
I swear this is the greatest support I have received for any online service! I'm used to dealing with offshore, global time zone, helpdesks where I may need to be careful in how I communicate and patient in order to get what I want. Not with these guys, UK helpdesk and immediate responses that show complete understanding and action. I'm so glad I made the switch! Highly recommended.
PC
Paul C
29th December 2022
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Unbelievable speed and helpfulness!
I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two websites. It would have taken me literally weeks to have worked out how to do it myself!
This was way way beyond anything I could have expected - brilliant! So impressed and grateful!
B
Bob
14th December 2022
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Excellent Service
Fantastic service, customer service is good, very fast response time, a great value WordPress hosting, very impressed, plan to stay with this company for a long time.
LM
Lee M
2nd December 2022
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Great experience and very fast service.
Have been a customer for more than 10 years - worry free experience and they are very fast in replying. Great work and service.
UR
Uzma R
25th November 2022
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The best customer service
The best customer service I have ever had in my life. The guys are responsive, highly prepared and very kind. I give them five stars only because ten are not available.
SR
Sebastiano R
23rd November 2022
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Best UK hosting & support I've got l ever used
I've worked for and used hosting companies all over the world and I'm feeling compelled to review Cloud Next here in the UK. I'm using their Wordpress hosting which is optimised for Wordpress. This is a solid, fast network. I'm super happy, they have a free CDN, loads of useful tools but best of all is their support. I would recommend this company to anyone needing shared hosting, wordpress hosting and I would imagine their VPS services to be just as good. A1+
CB
Christopher B
22nd November 2022
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the staff couldn't be more helpful
the staff couldn't be more helpful! thank you for all of your help over the years
H
Hannah
17th November 2022
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Excellent
Excellent service from a very helpful support team. Always happy to go the extra mile to help out with tricky migrations.
RC
Russell C
15th November 2022
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Always a positive experience
Always a positive experience with Cloud Next, despite having zero tech knowledge myself. I'm very grateful for their support & speed of replies.
AL
Andi L
8th November 2022
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Outstanding as always
Outstanding as always. 100%. A+.A*.
AW
Andrew W
5th November 2022
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Amazing service
Needed a new site to be transferred in. All done within twelve minutes. Couldn't ask for better.
RS
Roland S
2nd November 2022
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Support is excellent
Support is excellent and really fast (you get a reply within a couple of minutes). Migrating my sites over was a doddle, and the control panel is simple and intuitive... a real breath of fresh air. So far I can very highly recommend these guys.
LB
Lee B
2nd November 2022
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Highly recommended!
Cloud Next have, this afternoon, completed a transfer of a new site from a temporary location to the root directory. Just twelve minutes from raising the ticket to a reply that all done. Absolutely first rate service. Never failed me in the twelve + years they have provided my hosting.
RS
Roland S
2nd November 2022
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Support team second to none
Maybe not the biggest or the cheapest hosting, but a support team second to none. And when you aren't a total expert, having one at hand is brilliant
MW
Mark W
1st November 2022
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Very helpful
Very helpful, very reactive and ... patient.
Was indispensable for someone like myself who is not very IT savvy and needing to set up a website for a Parish Council.
It's early days yet, but the initial set up our website with CloudNext hosting has got off to a very good start!
PE
PP ER
20th October 2022
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Great experience thus far
Great experience thus far, very efficient and helpful
D
Dave
19th October 2022
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Migrated our website using cloud next...
Migrated our website using cloud next and it took all the stress out of it. Also used the services when I've had problems with our website and they've sorted them out quickly and easily. Makes life so much easier
EF
Elaine F
13th October 2022
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Been with these guys for 10 years+
Been with these guys for 10 years+. great infrastructure/systems and customer service as always!
I
Ike
12th October 2022
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I highly recommend Cloud Next
I've been using Cloud Next for many years, and their service is fantastic. I've also worked with other hosting providers, some good, others not so good. I always recommend Cloud Next to new customers, they are priced really competitively and the support service and help is always excellent. I highly recommend Cloud Next.
JF
John F
7th October 2022
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I could not recommend Cloud Next more
I could not recommend Cloud Next more. Their customer support is superb. The very few times when I needed help, or had a question, they responded pretty much immediately, and resolved the question.
ES
Edina S
20th September 2022
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Great support
Great support, friendly and fast.. really helpful :)
JS
Jamie S
6th September 2022
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Amazing support! So glad for the move!
I moved over from another hosting service to Cloud Next. The previous hosting service (not mentioning names but represented by a blue amphibious reptile) I had used for roughly 20 years and was relatively happy until things started going wrong and their support was extremely bad at rectifying the situation causing thousands of pounds of lost revenue. Moving was incredibly easy with Cloud Next. The support staff responded to tickets I created almost right away and have been amazingly helpful! I would highly recommend moving to Cloud Next if you're in the market.
DA
David A
26th August 2022
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Been with cloudnext for over 5 years
Been with cloudnext for over 5 years, never had a problem they didnt prompty help me with. highly recommended - best uk web host around!
KG
Kelly G
13th August 2022
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We can highly recommend Cloud Next
We can highly recommend Cloud Next. We continue to use this company for various services, because their service and response times are excellent.
T
Teabellies
13th August 2022
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CloudNext never fail to impress
CloudNext never fail to impress with their response times. Can't recommend highly enough.
K
Kim
12th August 2022
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Such a good hosting service
Honestly such a good hosting service, the support is second to none and always get a speedy response to support tickets.
CS
Collum S
12th August 2022
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My issue was quickly addressed
My issue was quickly addressed. I was kept informed during the investigation and was given relevant advice.
TM
Terry M
11th August 2022
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Superb and prompt service
I needed to migrate an email account and got very confused - the support staff were the epitome of patience and professionalism and guided me through the process step by step. Can't praise them highly enough. These people "rock"
J
j!m
19th July 2022
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Excellent Technical support
Recently redesigned our website using the latest Joomla 4 platform but encountered technical issues with setting up an online contact form. With expert advice from their online support, was able to resolved the situation . Excellent Technical support.
T
Technobudd
24th June 2022
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I'm totally satisfied
I'm totally satisfied with the services, the support... rarely do I go out my way to review a company but I recommend these guys!
KW
Kali W
21st June 2022
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Could not be any easier
Could not be any easier with these guys. Anything you need is done instantly. I was new to hosting and was a little unsure of myself. CloudNext has made it a breeze and I never felt out of my depth with their amazing Customer Service a click away. Great job guys..
H
Horatio
18th June 2022
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Superb support and very fast!
I can't shout loud enough about the support from Cloudnext. Within minutes I had assistance and was able to resolve the issue I had with my website transfer in a timely way. Even at the weekend I was able to get some resolution on a separate issue. It goes without saying that the problem was fixed in both cases and I was able to progress the web development without the long delays [sometimes days] previously experienced from hosting companies and software support desks.
C
Colin
13th June 2022
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Super
Super quick, super helpful!! I just can't fault them!!
AW
Andy W
10th June 2022
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More excellent service!
Yet again, CloudNext have provided what is stated on the tin.
Very quick turnaround of file transfer of new site following platform change (not at the station!).
RS
R Smith
7th June 2022
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Highly recommended.
I've been a reseller of CloudNext hosting for more than ten years. Not had a single issue with their service in all the time. Support tickets always dealt with quickly and thoroughly and fully resolved.
RS
Roland S
7th June 2022
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These guys never let me down
These guys never let me down. Wouldnt even consider using another hosting provider
C
customer
1st June 2022
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5 Star
5 Star ratings every day they should be getting. Hosting many sites with them for a long time now and never a bother. Very professional indeed.
C
C.H
31st May 2022
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Brilliant!
So quick at responding & immediately resolved the issue - perfect service!
A
Andi
26th May 2022
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Great hosting provider
Great hosting provider with excellent tech support. I looked at a lot of the main players for Premium Wordpress Hosting and CloudNext was the best value for what we wanted. The Tech support team have been excellent in helping with the migration of our old website to the new one. Highly recommended.
WD
WEB Developer
26th May 2022
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Cloud Next come highly recommended
The level of support and ISP services are excellent. Their support is especially prompt and helpful. I've been a customer for many years, so I've used their support multiple times. And the ISP services / servers run on 100% renewable electricity. It's all-round good!
JG
Jeremy G
24th May 2022
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Excellent service
Excellent service, always very helpful. Definitely would recommend.
JM
Jim M
20th May 2022
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Fast and efficient
Fast and efficient service with friendly people.
S
Simon
14th May 2022
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Very highly recommended provider!
The service from this company is amazing. Really simple to get in touch with them and real humans respond really quickly and thoroughly. Never had any issues with the hosting itself and prices are very reasonable. Everything works magically as it should.
RW
Rebecca W
6th May 2022
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Excellent response
Excellent response. Problem solved within a few minutes of posting.
PR
Peter R
3rd May 2022
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A complete answer to our problem
A complete answer to our problem, fixed very quickly and on a Saturday.
D
David
3rd May 2022
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Love them!
Love them!! reliable, helpful and get anything done when needed. Will always use
S
Simon
26th April 2022
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Totally reliable & efficient
As always, the team respond quickly, efficiently & effectively
I'm not tech savvy at all but they have never left me wondering what I'm doing
Excellent service, great team
VR
Val R
23rd April 2022
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Good service
Good service, always helpful and very good value for money.
P
Paul
20th April 2022
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amazing
Cloudnext are always amazing in support and the response time is literally seconds! Very impressive!
D
Dan
11th April 2022
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Excellent service
Excellent service and knowledgeable support staff.
JM
J Marley
7th April 2022
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Consistently good quality support
I've been hosted by Cloudnext for many years now and as a total luddite when its comes to this sort of thing, the speed and explanations of their technical staff is why I stay with them. Always, very quick and always well explained.
Highly recommended.
MB
Martin B
30th March 2022
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Excellent service
I raised a ticket to ask a question and issue was solved within 2 mins!
H
Helen
30th March 2022
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Always a pleasure
Had my domains and hosting with cloudnext for years and always been a pleasure to deal with.
M
Matthew
30th March 2022
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Website back online!
After over 2 months wait, our expired domain has been renewed. Much joy all round! Original domain holder was no longer contactable hence the delay. Cloudnext was able to transfer it before it finally expired.
D
Dave
30th March 2022
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Absolutely outstanding company
Cloudnext was recommended to me to host websites and I never regretted switching to them. Absolutely outstanding service, quick and friendly response, every time. I only had a handful of questions because in general, it's all straightforward, easy to follow and navigate, but I'm not very experienced in websites and their help is very much appreciated. Highly recommended.
ES
Edina S
23rd March 2022
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Great customer service!
Great customer service, very responsive. They helped maximise the potential of my business.
S
Scotie
15th March 2022
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Fantastic fast support
I've been using Cloud Next for many years now and if anything the customer service and technical support has got even better - always looking to resolve your issue if it is in their power to do so. The support service is always prompt, polite and very professional which is so important when working with web design and hosting. Can't recommend highly enough!
C
Colin
27th February 2022
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Exceptional Customer Service
I've often thought of writing a review as repeatedly Cloud Next return exceptional customer service. I changed over from a larger more well known provider and discovered a significant saving and considerably better service. Understated and probably under used and under priced. Why not test drive a few of their services and see for yourself.
It's been sometime since I made the above statement about Cloud Next and if anything the customer service and technical support has got even better - always looking to resolve your issue if it is in their power to do so. The support service is always prompt, polite and very professional which is so important when working with web design and hosting.
CS
Colin S
27th February 2022
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The best support
I honestly am amazed every time I submit a support ticket with a) how quick they are to respond and b) how good the actual support is.
M
Mat
25th February 2022
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I was in a panic...
I was in a panic as my website had been hacked (not the server), The teams quick reactions restored my website without any damage or loss of data , highly recommended.
ZB
Zander B
17th February 2022
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Quick and straightforward
Quick and straightforward transfer of domain and website. Your support team were exemplary in sorting out the small number of glitches I had after the transfer.
G
Graham
15th February 2022
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Very quick response when you need support
Very quick response when you need support, I've had a reseller account for 10 years this year. Seen them grow into a great company. No plans to move away.
M
Matthew
8th February 2022
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These guys are brilliant
These guys are brilliant! They deserve 20 stars not only 5!
S
Sebastiano
1st February 2022
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Exceptional customer support
Exceptional customer support. Responds quickly and efficiently
AM
Andrea M
28th January 2022
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Perfect hosting and support.
As always, instant response from support and incredibly helpful. Thank you.
MG
Marty G
28th January 2022
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Great support
Great support, friendly and fast.. really helpful :)
JS
Jamie S
27th January 2022
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Fast and accurate
I had issues setting up a mail forwarder/filter, tech support narrowed it down to an issue with my browser. It was a fast and accurate find, never had an issue that wasn't resolved quickly!
D
Dave
27th January 2022
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Great company, great support, decent prices
I have been with them for over 8 years, they are exemplary and above my expectations, please carry on this great work and service, thanks!
G
Graham
21st January 2022
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5 stars
We have been using their services for a few years now and their Technical support are very responsive and supportive. 5 stars.
T
Technobudd
14th January 2022
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Excellent service
Excellent service, lovely knowledgeable people, who do not make you feel silly.
HC
Hinton Parish Council
11th January 2022
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Recommend them highly
Have been with CloudNext for about 3 years with stardustdigital.agency on an agency account. Their service levels are excellent with uptime and support. I have the security of having a first class service team behind me when things go pear shaped or I need some additional technical input. Recommend them highly.
CL
Chris L
6th January 2022
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Always really quick and helpful
Always really quick and helpful with technical support. Very refreshing. Would definitely recommend.
CF
C Fraser
29th December 2021
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CloudNext are a fantastic company
CloudNext are a fantastic company with amazing customer service! Would 100% recommend.
AA
Adam A
15th December 2021
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Great service
Great service, spend a few time speaking with the team during the weekend to make sure that my new website and email we're up and running before Monday.
Everything was done swiftly.
J
Josh
14th December 2021
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Customer support is outstanding
Customer support is outstanding. Simple as that!
S
Simon
9th December 2021
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My old ISP was expensive
My old ISP was expensive and not very responsive I am not a techie and was dreading transferring my website domain and business email from this ISP to CloudNext, but CloudNext support is excellent - helpful, expert and polite. Did it in a couple of hours. Seamless. Great service and I've saved money.
A
Andy
8th December 2021
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Prompt replies from Cloudnext support team
I've been with Cloud Next for quite a few years now. I have to say if ever I have an issue (normally due to my lack of experience rather than with their service!) then their support team always gets back to me promptly. Keep up the good work.
T
TCCC
7th December 2021
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Amazing Hosts
Amazing hosts, their tech support is very quick. The whole system is easy to use and customise to how you want it.
Have no problems at all.
J
Joe
30th November 2021
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I'm really happy
I'm really happy with my hosting with "Cloud Next", I am really impressed whenever I have a problem they have always sorted it immediately!
S
Sue
24th November 2021
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I would use no other company for hosting EVER!
I have use Cloud next for many many years now. The control panel is very simple to use to manage all of your domains but more importantly the support ticket system is absolutely second to none. If you have a question, problem or just need some help just raise a ticket and within literally minute somebody has dealt with your ticket. I would use no other company for hosting EVER!
AB
Andy B
23rd November 2021
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Just excellent
Great hosting, so many tools, fantastic support, excellent all round :)
BJ
Brett J
22nd November 2021
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A fantastic web hosting company
A fantastic web hosting company that gives great customer support, very good pricing and amazing trouble-free up-time. I originally found Cloud next over 12 years ago after being given the run around by other hosting companies. Thankfully after speaking to Cloud next they delivered upon everything promised and I've had no problem with them handling my reseller account ever since. If you want a no nonsense hosting company give them a shout - you won't be disappointed.
J
James
18th November 2021
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I'm consistently impressed
I'm consistently impressed by the high level of service and responsiveness from Cloud Next. They are on my 'must have' list of suppliers.
KB
Kim B
15th November 2021
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Excellent Support
excellent support both responses and technical knowledge
TC
Terry C
13th November 2021
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Great service
Great service..excellent and fast Tech support.
S
Simon
11th November 2021
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Patient Honest & Understanding
The customer service with Cloudnet has been excellent and above par. I have had and sometimes cant explain things well, and get confused trying to figure things out. The customer service have always been extremely patient, honest, and completely understanding, no matter how small or basic my questions or requests. It really feels like they are there for you, like a team - rather than just another customer, who is a pain in the butt for an overworked employee. Thoroughly loving the experience with Cloudnet, and they have definitely earned my full trust and confidence. And their prices are pretty awesome too :) Thanks a ton Cloud Next!
MA
Matthew A
10th November 2021
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Excellent Service
Excellent Service and Tech support. Highly recommend.
SC
Simon C
10th November 2021
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Smooth transfer from Wordpress to self hosted.
I decided to free myself from the restrictions of Wordpress plans for my various sites. Cloud next helped with the transfer of all my data and helped get it secure too. The customer service is fast and on point. I'm really happy with the move.
EF
Emma F
1st November 2021
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Easy migraton with fast and helpful support when needed
Moved my website and a bunch of email accounts to Cloud Next last weekend. Very fast responses to my dumb queries, even early on Sunday morning. Very pleased so far, and much less expensive than my previous provider.
S
Splodge
31st October 2021
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Amazingly effective support team
Amazingly effective, super fast support. As usual. Well done guys!
SW
Steve W
21st October 2021
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Super-quick
Super-quick, polite and friendly. And help sort out self-inflicted wounds if your not an expert web hoster
SW
Steve W
20th October 2021
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I fully recommend Cloud Next
I transferred from GoDaddy after a serious of continual technical issues with their servers impacting my website. I was nervous about moving in fear that who ever i went with would be no better. I was wrong! I chose Cloud Next because they seemed to be assuring me that they could handle the transfer of my domains and websites with minimal fuss. This was true! The switch over earlier this year was excellent, no issues , no fuss just transferred and up and running within 24 hours. I normally wait a few months just to see how things are dealt with if there was any issues. Yesterday after a few months was the 2nd time I needed technical support and for the 2nd time the response was swift , helpful and resolved my issue. Therefore today I feel sure that anyone thinking of moving from there current provider will find Cloud Next not only suitable but brilliant in support and technical assistance, The website tools and admin panels within Cloud Next are also rich in features and applications to help your website perform and improve
G
Gary
16th October 2021
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Amazing technical support
Amazing technical support, clear and easy to use system. Just a great company to use for hosting !
S
Sarah
13th October 2021
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Fast and friendly
Great support - quick, efficient and polite
SW
Steve W
1st October 2021
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There's no better company to deal with
There's no better company to deal with other than CLOUDNEXT. They always go above and beyond, fast UK support. They never treat their customers differently based on customer size, no matter how big or small you are, CLOUDNEXT treat you with the same importance as any other customer.
The services they offer are without the best combined with price, customer service and stability of services. Any problems that occur which are far and few are dealt with in my experience before I've made a cup of tea and drank it!
I've tried a few hosting companies in the UK and overseas, most of them lure you in with low prices, give you poor service and 12 months later hike those prices up leaving you stuck with them! So my advice is as soon as you can move away from your provider to CLOUDNEXT, You'll wonder why you didn't already do it.
DH
David H
28th September 2021
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Spot on
Brilliant control panel, ridiculously easy website transfer. Oh, and support who are excellent. Really could not have more praise.
JB
James B
15th September 2021
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Great fast customer service
Great fast customer service - no complaints
MB
Mark B
7th September 2021
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By far the fastest and most helpful...
By far the fastest and most helpful customer support system I've experienced from any tech provider/supplier. Keep up the good work guys.
D
Dan
7th September 2021
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Best Ever After-Sales
As always, this company never lets you down - what a great bunch of people.
Paul Robinson - Communications Director
MR
Mr Robinson
11th August 2021
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Cloud Next - Web Hosting Customer experience
The team at Cloud Next were always prompt, friendly and very helpful. For a few pounds p/month as a client and to receive this level of service was both welcome and refreshing. Would highly recommend. A+
GT
Glen T
27th July 2021
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Really great service, really great help
Every time i contact cloud next for help it's instant and not more that 20 mins for a reply ...... really great service really great help, thanks Cloud Next.
HM
Heath M
27th July 2021
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I'd highly recommend them.
CloudNext always go beyond to proactively help you solve issues. I'd highly recommend them.
SS
Simon S
21st July 2021
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Great service for Parish Councils
We purchased a Council domain from Cloudnext in 2012 and this included loads of email addresses. Really good support with quick responses. If we submit a ticket, usually get a response within minutes. With lots of space for all the documents we have to publish freely available on the website. They understand how Councils work and when we had to pay by cheque they could process the order (had found some places only took credit cards). Now have debt card and renewals are easier. Now have several local village sites running off the same package, makes it really easy to manage and its cost effective. If the organisations close we can advertise. Suggested them to several other Councils and they gave them good service as well.
JS
James S
28th June 2021
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Highly recommended
Cloudnext have set up and hosted our Parish Council emails for nearly 2 years. We have had no issues at all and they are always friendly and helpful if you get stuck setting up which, given the age of many Councillors, can happen! Highly recommended.
MG
Mrs Glanville
28th June 2021
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A top notch supplier
Tremendously helpful service which supplies and manages my domains, DNS network settings and SSL certificates. A top notch supplier, well done.
SL
Steve L
23rd June 2021
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Thank you for such great service!
If I could give TEN stars I would! I've been with CloudNext for over ten years and I have found them to be beyond exceptional. They are so helpful and supportive (especially for a non tech person like myself) they are very responsive too. I wouldn't change my hosting from them and have no hesitation in recommending them.
AM
Andrea M
16th June 2021
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Top drawer stuff :-)
CloudNext service and support are truly second to none. Super efficient, very friendly, exceptionally fast and relieable. Without a shadow of doubt, this is the best level of suport I have ever experienced. I would warmly recommend CloudNext as provider/host 110%
CM
Cordula M
15th June 2021
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Great customer service and responsive.
Great customer service and responsive.
RA
Reza A
1st June 2021
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I would highly recommend them
I have been with Cloud Next for just under a year. All the services you would expect from a web hosting company are available. But, the most important one for me is Support! They have never disappointed me. excellent come's to mind. I would highly recommend them.
AR
ADS Removals
20th May 2021
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Fantastic
Fantastic, friendly and super speedy support. I would recommend CloudNext as a web/domain hosting provider any day. :-)
C
Cordula
5th May 2021
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The best value, service and support
Fantastic service, always resolve my support tickets, with such quick timing. I have been a customer for around 10 years. I have worked with a number of hosting service providers, and by far CloudNext are the best value, service and support. Keep up the awesome work guys!
AL
ATOA-LCHA
5th May 2021
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Rapid response customer service
I'm in the process of migrating my client sites from another provider to Cloud Next, and so far the team couldn't have been more helpful in their customer service even during weekends. The pricing is also extremely competitive, and in terms of configuration options for the hosting packages, it's hard to beat at this price. I would definitely recommend Cloud Next. I'm really impressed so far.
MF
Marc F
1st May 2021
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You will definitely not be disappointed
You simply will not find a company that will look after you like Cloud Next! We all (at some point) need assistance as technology takes leaps and bounds, but with the Technical Help I have received from Cloud Next, I have not yet found anything they couldn't fix. I suggested to them to write a book, it would sell like hot cakes. I promise, if you give them a try, you will definitely not be disappointed.
PR
Paul R
28th April 2021
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Excellent service
CloudNext uses a support ticket system instead of phone calls and it's excellent. Fast and friendly responses from people who actually do the work. I've never been left waiting long. Would highly recommend.
SM
Simon Smallboxes Media
26th April 2021
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Quality Hosting
Quality hosting with a full range of options including CDN and optimisations.
RE
Robin E
23rd April 2021
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Congratulations - Cloud Next
My website problem was dealt with speedily and efficiently. It was a great relief to me, and I congratulate Cloud Next for their excellent service.
CS
Client S
22nd April 2021
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So glad I went with Cloud Next!
So glad I went with Cloud Next! Someone is always there if I need to ask a question- and I have had many as am pretty new to having a website. There are loads of features and I really like the webmail. Great to have a personalised email address and to access emails from my phone. Thank you Cloud Next!
R
Robyn
21st April 2021
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Great service
For small Parish Councils they provide a great service, they even used to process cheques for us PLUS they made it really easy to get a Government domain.
JS
James S
21st April 2021
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Excellent service
Excellent service and quick to respond to queries, thank you so much. Would recommend to others.
C
Customer
20th April 2021
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Usual excellent and speedy response
Usual excellent and speedy response.
NG
Nick G
19th April 2021
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Thank You Cloud Next
Cloud Next have looked after our web site for many years and we are delighted with the service that they provide. When occasionally we have had a query or problem it has always been resolved quickly and efficiently. Thank you Cloud Next.
LR
Long Eaton Rotary
18th April 2021
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Great
Great service and customer support. Very helpful and fast. Great hosting platform and packages. 5 stars and highly recommended.
A
Andrew
15th April 2021
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Continue to recommend
Been with cloud next for a few years now, they have always been extremely helpful and quick with any support we have required in the past. Have and will continue to recommend to friends all of which are happy with the services provided.
MC
Michael C
14th April 2021
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This hosting company is excellent
This hosting company is excellent, and the support is really good. I had persistent problems in playing videos on my site, but they offered a very good solution. They were very patient in waiting while I tried various options, in order to get the one that worked.
JD
Jim D
31st March 2021
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Perfect Service
perfect service, they respond to support tickets often within minutes maximum 2 hours but that was rare. They where helpful with on my enquires and explained things in non professional website terms to make it easy. And they are one of the best prices i found so perfect service and perfect prices. I have moved 4 websites to them and all have FREE ssl padlocks installed with 1 click - simples !!
RW
RUSSELL W
30th March 2021
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First class customer service
First class customer service, highly recommended hosting and domain provider.
JD
Joe D
29th March 2021
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Great service to over 80 Bedfordshire sites
Great service from the team and helped lots of Bedfordshire Councils out getting hosting and Government domains sorted. Having all those email accounts has been a big boon.
J
James
28th March 2021
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Fantastic service
Fantastic service - can't recommend highly enough. Responsive when you need to ask questions and friendly, easy to understand replies. My experience with a previous provider was arduous - raising support tickets and waiting an inordinate amount of time for an obtuse reply but Cloud Next have been super fast to respond every time. Really positive experience from start to finish.
VB
V Brown
26th March 2021
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Great Support
I am really happy with the support level I received, super amazing and valuable.
MF
Muhammad F
25th March 2021
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Great customer support
Great customer support with quick responsive actions recommended.
SM
Stephen M
24th March 2021
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Very best hosting company
Without doubt the very best hosting company I have worked with. Fast, responsive support and a lovely interface to manage my domains.
PL
Pete L
23rd March 2021
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Very happy
Support is very quick to reply and in my case very quick to resolve my problem. Very happy with the service and speed.
BG
Barry G
22nd March 2021
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Great service
Our instructions were not straightforward and they handled the web hosting transfer very easily. Great service.
CW
CB Wilson
21st March 2021
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Fantastic hosting
Fantastic hosting so quick and reliable, put 2x tickets in for help and advice with a reply less than 5 minutes and resolved. The control panel is so easy to use and found it so much easier to work with Wordpress. Well done for all the help with transferring my site so smoothly and quickly.
RG
Robbie G
20th March 2021
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Perfect
Perfect service and quick response and communication.
TM
Tobias M
19th March 2021
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A great provider
A great provider with a good range of tools and utilities to support your web development.
S
Staffordshire
28th February 2021
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5 Star Help
We receive 5 Star help from Cloud Next Staff everytime we have a query and need anything sorted.
DW
Derry W
24th February 2021
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Excellent
Excellent customer service and support available.
SM
Steve M
23rd February 2021
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Friendly, speedy, helpful
I've use Cloudnext for hosting services after they were recommended by a friend - been with them for 4 years. Their services are good, reliable and cost effective. And occassionally when i need to reach out to them for support they are always excellent. Friendly, speedy, helpful.
B
BDL
22nd February 2021
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Very good support
Very good support and quickly dealt with website issue I had.
TS
Tejpal S
21st February 2021
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Excellent Service
Excellent service, very fast ticket responses and very helpful. Great hosting platform with some superb features. Would 100% recommend, a very well deserved 5 stars *****.
PB
Phil B
18th February 2021
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Very Quick and Helpful
Cloud Next were very quick and helpful in setting up the hosting of our new set of email addresses. They were also very quick, helpful and patient with my varied questions when trying to sort how to do things.
DC
Dawn C
16th February 2021
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Perfect Web Hosting
I've been with Cloudnext for 10 years now for my web hosting, and they have been impeccable. No down time, comprehensive features and extremely fast and helpful support. I'll be with them for another 10!
SS
Simon S
31st January 2021
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Great!
Great service and support (fast and very friendly). Really pleased with my WordPress hosting package - some great features and add-ons included (at no extra charge!). Would highly recommend!
J
Janine
30th January 2021
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Absolute reliability
Absolute reliability, precise and efficient. I would recommend to everyone.
GD
Gary D
29th January 2021
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Excellent!
I have been using Cloud Next for nearly a year and I have to say the support is excellent. Fast support responses that answer any question I have and get any issue resolved efficiently. Would highly recommend to any others looking for hosting, particularly WordPress hosting (great features included). Well deserved 5 stars. Thank you.
JL
Jane L
27th January 2021
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Excellent services and support
Excellent services and support. I had many issues with my website which were quite complex and Cloudnext sort them out very quickly. I would definitely recommend Cloudnext if you're searching for efficiency and simplicity for your Web hosting and Domain server.
ML
Maria L
26th January 2021
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Amazing Customer Service
I've been using Cloud Next for 5 years now and have been throughly delighted with them. The customer support is amazing, problems or questions often answered in super quick time - And, more imporantly in a none technical manner which I can easily understand. I would recommend them to anyone who is interested in setting up a website for whatever reason (and indeed have done so). Keep up the good work people :)
PS
Paul S
25th January 2021
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Brilliant service
Brilliant service would recommend to anyone.
BT
Billy T
24th January 2021
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Excellent support
Excellent support from the team every time I get stuck - I'm a novice and dont really understand how it all works. Always very helpful.
R
Rachel
23rd January 2021
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Cannot fault their customer service
Cannot fault their customer service and speedy response times. Always friendly and willing to help.
RM
Richard M
22nd January 2021
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Outstanding service
Outstanding service and product providers. Support is second to none with fast responses and very helpful advice. Very good value for money with great hosting packages available. Very pleased with the service and support level I have received, I highly recommend Cloud Next.
DH
Dave H
1st January 2021
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Amazing to work with
Cloud Next have been amazing to work with over the last couple of years. Getting the infrastructure right from the start was important for our web agency and it meant that we could focus on building websites for clients knowing that the hosting was under control! The around-the-clock support means that someone is always informative and fast and the team always go the extra mile. With the scalability and reliability of Cloud Next's products has been a breath of fresh air! Keep up the good work guys.
LC
Laurence C
3rd November 2019
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Highly Recommend
I have been with them for several years . Very professional , would highly recommend.
PB
Paul B
2nd November 2018
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Highly Recommend Them
As a fast growing Digital Marketing Agency with clients globally, we needed to find a super reliable web hosting provider. We've been using the services at Cloud Next for 18 months without any problems and highly recommend them.
AI
Altitude Internet
1st November 2018
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