Customer Reviews

First hand customer testimonials of Cloud Next support & hosting.

Excellent

Great

I'm an amateur and new to both Cloud Next and WordPress so it’s quite a steep learning curve. However, emails and website have migrated successfully. There was just one glitch which Cloud Next support sorted out within an hour.

Nicholas Palmer
April 2020

Excellent

Awesome

I cannot begin to explain how awesome Cloud Next is. They have really delivered the tools required to run a successful WordPress site. I am moving all my websites to them, and their tech support is out of this world. You won't make a mistake using Cloud Next!

Lyle
April 2020

Excellent

Support is Amazing

Got me up and running extremely fast and tech support is amazing very fast response. Well done guys.

Craig Noble
April 2020

Excellent

Best shared hosting I have ever used!

Best shared hosting I have ever used! 10/10. The support is also brilliant 10/10. Great company and platform for WordPress hosting

Stuart Wilde
April 2020

Excellent

Prompt response - thanks!

Received a prompt response to the question I raised - thank you - and in terms I could understand!

Sharon Piron
April 2020

Excellent

Great Service and Company

Great service and company with good support, wish they were a little cheaper but you get what you pay for and Cloud Next and worth it.

WPM
April 2020

Excellent

Excellent Support

I have been in IT in support and Service Management functions for longer than I ever wanted to be so when I get excellent support I know it should be recognised - Cloud Next always offer rapid support response, explanations in plain english and show great patience as a support desk in making sure you understand not only the fix, but what caused the issue in the first place. You are never made to feel as if you are asking a stupid question with this support team and every question is answered swiftly and courteously.

Reality FX
March 2020

Excellent

VERY fast responsive support

VERY fast responsive support and good hosting so far so good. Would recommend highly.

WPM
March 2020

Excellent

Very helpful

Very helpful. The best hosting company I've ever dealt with.

Ash Rowe
March 2020

Excellent

Excellent technical support when we needed it

As usual, Cloud Next responded to a technical issue quickly and sorted it in next to no time. I've used them for years. I can't recommend them highly enough.

Andrew Drinkwater
March 2020

Excellent

Add-ons to speed up the sites

The hosting packages come with some fantastic add-ons to speed up the sites and make configurations on the server-side very easy to do. The support centre is very quick and gives great assistance.

Nick Knight
March 2020

Excellent

Best customer support team

Besides quality services they have the best customer support team.

Ionut Sirbu
March 2020

Excellent

Big Shout Out!

Big shout out to the VPS support team. I had a problem with my server which was sorted promptly with great professionalism.

FF
March 2020

Excellent

Always willing to help and advise

Always willing to help and advise on the right thing to do - and when to do it!

John Westbury
March 2020

Excellent

Excellent so far!

Excellent so far!

Ousmane and Khadidja
March 2020

Excellent

Amazingly Fast Service

Amazingly fast service, very helpful and informative, friendly and professional on the phone, would highly recommend.

Kelly Why
March 2020

Excellent

Great Service

Nice and fast and good customer service. Truly based in Britain so nice to support a UK company.

JB
March 2020

Excellent

Fantastic!

I have been with Cloud Next for over 10 years I think by now, never had to look again for another hosting provider. The support every time I had a problem is outstanding and never have to wait long for a reply. Thank you!

Leidy Orozco
February 2020

Excellent

Gives It's Users the Best Service

I've used Cloud Next for many years and offer transparency in their prices compared to the big domain giants that seem to offer cheap domains than bolt on extra costs that should be included. The support is fast and remedy any concerns, issues I have. Believe me I have put them through the mill on many occasions where they always proceed to complete all tasks. They have continuously kept up to date and reinvested in their systems to give it's users the the best service.

Kevin Campbell
February 2020

Excellent

Great Service

Great service at a reasonable price.

David Myers
February 2020

Excellent

Excellent Service

Yet again excellent service.

Graham
February 2020

Excellent

Great Service

Very easy to setup. Thank you very much for your hard work and service.

Iulian Melnic
February 2020

Excellent

Cost Effective and Great Support

Cost effective, easy to use and very good and quick support. Seriously would recommend.

Stuart
February 2020

Excellent

Reseller Transfer - Excellent

I have just transferred my reseller account to Cloud Next and cannot praise them enough for the excellent service I have received from them. They made the transition of my domains seamless and nothing was too much trouble for them to sort out. Excellent so far.

Graham
January 2020

Excellent

Excellent and great service

Excellent and great service.

Sue Bottoms
January 2020

Excellent

Fast

Fast, secure, affordable hosting, but more importantly, the support team are outstanding. I can't recommend these guys enough.

Muchos Timos
January 2020

Excellent

So pleased I moved to Cloud Next

Any queries I have are dealt with straight away. So pleased I moved to Cloud Next. Well done!

Ross
January 2020

Excellent

Perfect - Great service and price

Quick to respond and great value for money. I had a website in a matter of hours and have never done anything like it before. Thank you!

Robyn
January 2020

Excellent

Great Service!

Great support, platform and overall service. I would highly recommend Cloud Next without any reservation.

David Holland
January 2020

Excellent

Great help for a Parish Council

The staff at Cloud Next helped us with getting our new Parish Council website up and running. As we needed a .gov.uk domain they helped sort out all the paperwork. Very helpful.

Clophill Clerk
January 2020

Have any questions?

Talk to our experts today. We're always happy to hear from you with any questions about our packages or services.

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Excellent

Most amazing customer service

Most amazing customer service and keen pricing - I can't fault them - brilliant!

Christopher John Richards
December 2019

Excellent

Great Service

Top choice hosting service, hands down, hat off. Great support and no down time.

David Pereira
December 2019

Excellent

Brilliant Service

Brilliant service. A proper company with real people who are allowed to think and sort out things.

Peter Maw
December 2019

Excellent

Great Service

This service is very easy to use with a clear and helpful front end. The operators were extremely helpful and did everything that they could to assist me.

Terence Glastonbury
December 2019

Excellent

Cloud Next could not have been more helpful

Cloud Next could not have been more helpful and supportive when our Parish Council suddenly needed a new host. They were efficient and all communication was clear. There is a telephone helpline in case of difficulty and they stay on the line while your problem is sorted. Highly recommend.

Tricia
December 2019

Excellent

Very helpful!

Very helpful!

Diane Robins
December 2019

Excellent

Excellent support, features and service.

Only been using Cloud Next for a couple of months, but I have to say the support has been brilliant and their hosting plan (I have Linux currently) is very easy to work with and setup apps etc.

Very happy, really great service.

David
December 2019

Excellent

Resolved

Prompt response to resolve my issue.

Trevor Roff
November 2019

Excellent

Great value and one of the best support desks

Great value and one of the best support desks I've ever used. Always quick and helpful responses.

Ewan Maddock
November 2019

Excellent

Cloud Next has been amazing!

I have been a customer of cloud next for 5 years now. I have a VPS and have never experienced such a fast website! Their support is 24/7 and very helpful.

I had an issue recently with mysql where I had made a mistake when upgrading. Cloud next spent two hours chatting with me and fixed this issue for free.

I have been with so many hosts in the 15 years of being a web developer and my experience with Cloud Next has been amazing!

Barry
November 2019

Excellent

Cloud Next are absolutely brilliant

The support team at Cloud Next are absolutely brilliant. I often receive a reply to my messages in as little as 5 minutes and they're always very helpful and knowledgable.

Liz Ingall
November 2019

Excellent

Customer of 7 years and still very happy!

I have been using Cloud Next's reseller services for the last 7 years and it has been a great company to use. Their servers are solid and very rarely have any issues (I can count on one hand the problems I have had in 7 years, all sorted very quickly!)

Their customer service is very fast to respond and are extremely helpful and efficient with sorting out any little issues that may occur. (Issue that are pretty much always my fault!)

If you are looking for a reliable host, I would totally recommend Cloud Next!

Simon Jobson
November 2019

Excellent

Amazing customer service

Amazing customer service and they help tremendously. I can't recommend them enough. The platforms are stable and very rarely do I have a problem technically.

Mr Andy Woodrow
November 2019

Excellent

Amazingly quick response time

I have been using Cloud Next for many years to host numerous websites. Their control panel is easy to navigate and I have never had any problems with their service. The most impressive thing which is why I am writing this review is their amazingly quick response time to support tickets. I literally get a reply within minutes. This should be a massive consideration when choosing a hosting company and they get an A star from me.

Mr Chris Chown
October 2019

Excellent

Stands out from the crowd

To be honest, in a lot of cases "hosting is hosting", they are much alike, so what really matters is support.

I can honestly say Cloud Next support is the best I have experienced and the reason I will always use them.

Usually an initial response is within minutes with queries resolved quickly and simply without fuss.

Mr Martin Conroy
October 2019

Excellent

Cloud Next are a Great company

Great company, excellent support even for obscure issues, highly recommended.

Mr Geoff Portas
October 2019

Excellent

Cloud Next customer

I've used Cloud Next for Domain Names & Shared Hosting services for a number of years, I've found the service to be competitively priced and the help and support is fantastic.

I've recommended them to my clients and happily give them a 5 star review.

Mr John Fitzgerald
October 2019

Excellent

Cloud Next are very easy to work with

A smooth process in renewing our services with Cloud Next.

Mr Dave Chelmsford
October 2019

Excellent

Cloud Next provide an excellent no fuss service

Excellent no fuss service.

NRB Accountancy Ltd
October 2019

Excellent

Amazing Cloud Next!

Cloud Next have been amazing to work with over the last few years. Getting the infrastructure right from the start was important for our web agency and it meant that we could focus on building websites for clients knowing that the hosting was under control! The around-the-clock support means that someone is always informative and fast and the team always go the extra mile. With the scalability and reliability of Cloud Next's products has been a breath of fresh air! The support is always second to none! Keep up the good work guys. Laurence.

Mr Laurence Caro
October 2019

Excellent

Very Reliable!

I was recommended to switch to Cloud Next by a (late) friend who used to look after my computer communications as I'm not very confident in such matters.

Although I found the transition very confusing and difficult, I do not have any regrets. Cloud Next is very reasonably priced and extremely reliable.

Mr Richard Astbury
October 2019

Excellent

Support Response is fantastic

Been using Cloud Next for about 4 years, way better than any other hosting company we have used - their support response time is brilliant.

Jamie
October 2019

Excellent

I have used these guys for last 10 years

I have used these guys for last 10 years and been very impressed, always prompt with any enquiries and always helpful.

Mr Dickon Clark
October 2019

Excellent

I like this Cloud Next

I like this company they better than other ones no problem so far will continue to use they services again.

Miss Aliona Asugatojana
September 2019

Excellent

I've been using Cloud Next for many years

I've been using Cloud Next on and off for many years, they have always provided me with a great service.

I also used another company called Daily.co.uk, they were also great until they were bought by TSOHost. Let's hope that Cloud Next remain excellent at providing competitively priced solutions with great support, and they don't sell out to a larger company.

Mr John Fitzgerald
September 2019

Excellent

Great Customer Support

Had a few issues with setting up a domain and moving them between different accounts, contacted support and they did everything, not only did they do everything they answered all tickets within 30 minutes (Saturday afternoon)

Mr Clive Larner
July 2019

Excellent

Excellent team to deal with

Extremely helpful staff, one of the few companies in the UK that have a proper customer service team that cares about their customers.

Thanks once again to Cloud Next for treating customer with the utmost respect.

Mr Ever Ramirez
July 2019

Excellent

Incredible Customer Support

Whenever I have experienced issues with anything technically related that I could not get my head around these guys at Cloud Next resolved the problem for me swiftly.

It even happened very recently when a previous freelancer from one year again sneakily added in some extra FTP accounts and started messing with my website because I wasn't using him any more.

I cannot thank Cloud Next enough for retrieving the correct website and deleting all the irrelevant files on my behalf.

Well done guys.

Mr Ian Jackson
June 2019

Excellent

Best hosting company on the planet!

I cannot praise this hosting company enough.

The hosting is fast and responsive.

The pricing is the best on the internet.

The technical support I have received is second to none. They literally respond in minutes! If you want the best hosting on the planet then select Cloud Next Ltd.

BTW I'm not affiliated with this company, but I recognise excellence when I see it and felt obliged to let others know.

Mr Philip Ward
June 2019

Excellent

Brilliant support on email

Needed help with setting up an extra email address and Cloud Next were very helpful in doing this.

I always recommend this company to my friends.

Rebecca James Ltd
February 2019

Excellent

Great hosting provider

Cloud Next are great hosting providers with outstanding customer support.

Mr Tim Chorlton
January 2019

Excellent

The support at Cloud Next is excellent

Great help from the Support team at Cloud Next.

Prompt reply (on a Sunday) to my query.

Delighted that I have now been able to set up an email address from my domain name. Very impressed with the quick answer/ support that I got from the crew at Cloud Next. Tim at The Creative Chestnut Company.

The Artisan Landscape Man
January 2019

Have any questions?

Talk to our experts today. We're always happy to hear from you with any questions about our packages or services.

Message us

100% UK Sales, Support & Hosting sales@cloudnext.uk

We're available 24/7 to answer any questions you have . Get in touch!

SEND A MESSAGE

Call us

100% UK Sales, Support & Hosting 0333 202 1032

Our sales team are available and would love to speak with you.

CALL SALES

Live Chat

100% UK Sales, Support & Hosting UK Sales Team

Excellent

Amazing customer service

I can't fault the customer service from Cloud Next - they always respond quickly and are always really helpful and polite - I'd absolutely recommend (and have done!) this company :-)

Miss Sian Ellis
April 2018

Excellent

Excellent value for money with great support team to back them up

Been using them for a number of years and they keep getting better and better.

Have recently switched their web hosting platform to fast SSD storage and its made a real difference.

Excellent value for money and the support teams, albeit only available via email, are knowledgeable, helpful and very quick.

I usually get a reply within 10 minutes.

Achieve IT Consulting
April 2018

Excellent

Eight years and still here!

I have been a customer for about eight years now having used various providers for hosting over the previous ten or so.

Moving to Cloud Next is one of the best business decisions I've ever made since I first needed to resell hosting and domains.

Some may be put off by there being no phone support.

I must admit I was wary. But who wants to hang on the phone listening to piped music (inevitably not of your choice) when you can dash off a ticket knowing that you'll have a timely reply back, often in minutes?

And the right answer that sorts out the problem, even with the one-click apps when they (the apps) don't behave as expected. Excellent value for money, as well. Recommend? definitely.

Mr Roland Smith
March 2018

Excellent

Long term Cloud Next customer

Been using Cloud Next for years and they have always been great.

Very helpful customer service, great price, great one click install options. Very happy customer :-)

Mrs Joanna Lawson
January 2018

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