Customer Testimonials

Cloud Next Customer Reviews

Whether you’re just starting out or you’re a web hosting veteran, you’re guaranteed to have a fantastic experience thanks to our quality custom-built platforms and incredible top-rated UK customer support.

Why our customers love us.

Our Customers

5 Stars

Thanks for the help

Thanks for the help. Spot on as always
damian b | 22nd May 2024
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Trustpilot


5 Stars

The people at CloudNext...

The people at CloudNext are just so helpful, swift responses and technically very competent; what more do you need from a hosting partner..... maybe more cream cakes....
Ian B | 21st May 2024
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Trustpilot


5 Stars

There is not enough stars

There is not enough stars to give Cloud Next. Been using Cloud Next for a while now and always getting fast and best support. Have few sites and few domains with them. Amazing service. keep it up. And thanks again.
Kaspars M | 20th May 2024
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Trustpilot


5 Stars

I've been a long time customer

I've been a long time customer and so wanted to update my review to reflect the recent improvements. Lots of the manual processes have been improved and automated, making self-service much easier and faster. The proactive status updates are something I personally asked for, and very much appreciate them telling me of an issue before I notice it now. CloudNext continues to go from strength to strength, and so I have no plans to go anywhere else anytime soon!
Peter | 14th May 2024
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Trustpilot


5 Stars

Always helpful

Always helpful, always reasonably priced and with superfast technical support
Haymill Computers | 3rd May 2024
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Trustpilot


5 Stars

Cloud Next never fail

Cloud Next never fail. Their ticket system for technical support is always prompt, this morning by return, as usual. Highly recommended for vaue for money and reliable web hosting.
Roland S | 10th April 2024
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Trustpilot


5 Stars

Great experience migrating

Great experience migrating to Cloud Next from TSO. Great support along the way, very friendly and reply pretty quickly, even on a Sunday.. LOL Their Control Panel is excellent and offers great functionality. I would highly recommend Cloud Next.
Carl M | 7th April 2024
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Trustpilot


5 Stars

They deserve ALL the stars

Nothing but love for the good folk of Cloud Next. I've been using them for about 10 years now. I've not needed Support much but when I have they have been unbelievably good and bent over backwards to help. I mean, seriously the support is some of the best I've ever experienced, nothing is too much bother for them.
Paul S | 6th April 2024
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Trustpilot


5 Stars

5 star service every time

5 star service every time. They go above and beyond all the time
Derry W | 5th April 2024
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Trustpilot


5 Stars

First class

First class assistance every time and a very professional service. Always a pleasure to deal with
Chris F | 5th April 2024
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Trustpilot


5 Stars

Cloud Next hosting - a great service

Cloud Next hosting offer great service options for a variety of hosting choices at an affordable cost. I've had reason to use their support on a few occasions and they jump on any issues straight away. I can't recommend them highly enough.
Tim | 29th March 2024
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Trustpilot


5 Stars

Cloud Next have been absolutely superb

Cloud Next have been absolutely wonderful compared to the host I left before migrating all my sites to Cloud Next. Great dashboard, support is just down the road in Derby and super fast, all in all 10 out of 10..!!!
Carl M | 27th March 2024
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Trustpilot


5 Stars

Thank you Cloud Next we would highly recommend

5 Star review from Alkborough Walcot PC. All Cllrs are now set up with email addresses. The transition was seamless. I'm a stickler for a good support team and Cloud Next have the best support team I have had dealings with, very fast responses and always helpful in a non tech language I could understand. Being a clerk who works mainly at night so after the usual 9-5 the support team where on hand well after 6pm. Thank you Cloud Next we would highly recommend.
Lindsay Oconnor | 15th March 2024
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Trustpilot


5 Stars

Transferred 3 sites

Transferred 3 sites to Cloud Next... they made it very easy. just hand over the log in details for your site and they do the rest...emails too. I'm not a "techie" so this is exactly what I needed.. thanks guys!
Dickon C | 13th March 2024
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Trustpilot


5 Stars

Cloud Next Support Team

Cloud Next Support Team are Instance at all times! Thank you, Support Team, for your great help in setting up my MS Exchange over the weekend! I highly appreciate your support
Mehdi | 9th March 2024
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Trustpilot


5 Stars

CloudNext support is almost instance

CloudNext support is almost instance! I wish to thank the Support Team, they were available during the weekend! Well Done guys!
Matthew M | 9th March 2024
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Trustpilot


5 Stars

I would definitely recommend them

Recently started to use Cloud Next for all my domains moving them from another registrar. They have been professional, efficient and very quick to deal with and help with any queries. I would definitely recommend them.
Wayne F | 8th March 2024
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Trustpilot


5 Stars

Been with them for years

Been with them for years. If anything happens there on to it reasonably fast and get it sorted. There support is 100% Can't fault the guys over at cloudnext they do there best to help and they deserve lots of credit for the work they do. Cheers.
cbd flowers direct | 8th March 2024
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Trustpilot


5 Stars

Excellent service

Over several years of being a Cloud Next client I've often sought their help. On every occasion I've received a prompt and helpful response, even on a Sunday or late at night. I can't fault the support service they provide and recommend them to anyone considering using their excellent service. 100% satisfaction on all counts.
Andrew K | 4th March 2024
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Trustpilot


5 Stars

Speedy and helpful service

Speedy and helpful service, even on a Sunday. Thank you.
ARK of Devon | 3rd March 2024
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Trustpilot


5 Stars

Courteous and lightning quick!

I had a technical issue - entirely of my own doing - that required urgent rectification so that I could launch a website the very same day. I expected at least reasonable delays with the customer support system since they utilised an online portal. But my ticket was seen within two minutes, and my issue resolved within scarcely an hour, plus all the while I was kept informed of its progress. So I can launch today. Now that's service! Highly recommended.
Sally | 29th February 2024
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Trustpilot


5 Stars

Best support

Best support I've ever experienced! Highly recommended.
Michael S | 28th February 2024
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Trustpilot


5 Stars

Really fast turnaround and resolution

Really fast turnaround and resolution to my enquiry - I am very impressed at the efficiency and service!
Amanda | 26th February 2024
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Trustpilot


5 Stars

I don't normally leave reviews but they really are outstanding

I don't normally leave reviews, but they are just a super company: Great service Reasonable costs Really good Customer Service I've been with them 17 years for hosting, I cannot imagine ever moving to anyone else
Graham | 21st February 2024
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Trustpilot


5 Stars

As always a great back up

As always a great back up and knowledgeable staff
Graham B | 19th February 2024
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Trustpilot


5 Stars

Fab Service

I submitted a support ticket at 17:10 on a Sunday night I had a reply back at 17:14 with the help I needed done. fab service thank you
Curlita Beauty | 4th February 2024
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Trustpilot


5 Stars

I'm so happy since moving to Cloud Next

I'm so happy since moving to Cloud Next for hosting my websites. The sites load quickly and the customer service is excellent. Definitely recommend
Matt G | 24th January 2024
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Trustpilot


5 Stars

Fantastic Support & Speed!!

The support and quick guidance this company gives is fantastic! I am an absolute novice but gave nothing but support or even processed some things for me to just make sure I got it right!
Richard B | 23rd January 2024
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Trustpilot


5 Stars

Thank heaven! No hanging on enduring piped "music"

When I first used Cloud Next for hosting, I was concerned that there was no telephone support. Never an issue as their support ticket system is always answered within minutes and addresses the issue with clarity .
Roland S | 22nd January 2024
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Trustpilot


5 Stars

I highly recommend Cloud Next

I highly recommend Cloud Next for web hosting. Great technical support by ticket system, always done within minutes.
Roland S | 22nd January 2024
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Trustpilot


5 Stars

Breath of fresh air

These chaps/ladies are a breath of fresh air to me. It's great to deal with a company that is based in the UK. A smaller company where, to me, its service knocks the bigger companies out of the park. For me, being dyslexic, they are patient and understanding. I can't recommend them enough. And there background software is impressive too.
Andrew G | 18th January 2024
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Trustpilot


5 Stars

Masters of my domain

Cloud Next gave me all the help and clear instructions I needed to accomplish my domain transfer. I recommend Cloud Next wholeheartedly.
Stephen M | 16th January 2024
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Trustpilot


5 Stars

I recommend

Cloud next helped me accomplish my domain transfer. I recommend then wholeheartedly.
Stephen M | 16th January 2024
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Trustpilot


5 Stars

Amazing company

Amazing company. I've used several hosting providers and would never move from Cloud Next. They have never failed to go above and beyond to sort any issues I've had, and as an absolute newbie to building websites, I've had a lot. Highly recommended!
Simon L | 11th January 2024
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Trustpilot


5 Stars

I am very happy with Cloud Next

I am very happy with Cloud Next. It has always been reliable and the support is always very good.
Christopher M | 29th December 2023
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Trustpilot


5 Stars

Best hosting

Best hosting I've used for a long time. Support is excellent.
Martin G | 27th December 2023
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Trustpilot


5 Stars

Superb customer service

Superb customer service when you need it. 100% renewable powered. Recommended.
Jeremy G | 18th December 2023
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Trustpilot


5 Stars

Zen gave me 30 days notice to quit

I have just switched from Zen, when they stopped hosting ac.uk domains. I am very much an amateur and was terrified of the website I manage being left in limbo or lost during the switch. Cloud Next were wonderful. They replied instantly to my endless questions, at any hour of the day or night, reassured me as to what was happening, and helped me transfer the domain name as well as the website files. Everything has worked perfectly since, and I've learnt a lot about hosting and management. Their FAQs also helped me sort out an editing problem without asking for help.
Jane P | 12th December 2023
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Trustpilot


5 Stars

Great Hosting Service

Just migrated two websites to these guys.Their services are great, I have no hesitation in recommending them. In particular, they take their user's tickets seriously and deal very promptly and effectively with them, not just using them as a way of delay and procrastination like my last hosting service! They deserve six stars!
Geomatix | 8th December 2023
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Trustpilot


5 Stars

Brilliant service

Brilliant service - very prompt assistance, great value and websites much quicker to load up now. So pleased to have moved to CloudNext
Matt G | 8th December 2023
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Trustpilot


5 Stars

Cloudnext is great

Cloud Next is great, the support is great and always helpful.
Ali | 3rd December 2023
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Trustpilot


5 Stars

I wouldn't hesitate to recommend Cloudnext

I have hosted many sites with Cloudnext for a number of years and they have never let me down. The support I have received has always been first class and very prompt. I wouldn't hesitate to recommend Cloudnext.
Lee W | 2nd December 2023
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Trustpilot


5 Stars

Stress free hosting for sure!

I have used Cloud Next with hosting and domains for a number of years now. Over that time the platform has improved its user interface and customer support is excellent. Cannot thank them enough for their continued assistance with my sites. literally any time there has been a tech issue, it was resolved quickly. Stress free hosting for sure!
No Fluff Books | 29th November 2023
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Trustpilot


5 Stars

They have been outstanding

I have just transferred four domains to Cloud Next, one of them a more complex .gov.uk domain. I can honestly say that the service I've received, from initial sales enquiry to technical support, is probably the best I've had from a web host in over 30 years in IT. They have been outstanding.
Phil G | 23rd November 2023
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Trustpilot


5 Stars

I now host all my sites with them

I now host all my sites with them. Amazingly quick tech support and very little downtime for any of my sites. Thoroughly recommended.
Mr Glen S | 17th November 2023
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Trustpilot


5 Stars

Really straightforward

I always use Cloud Next for my domains and hosting, and recommend to my clients. Really straightforward to use and fast and efficient help too.
Mandy F | 15th November 2023
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Trustpilot


5 Stars

Great hosting company

Great hosting company. I been using them for many years for my business websites and its quick and very reliable, recommended.
Gary G | 1st November 2023
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Trustpilot


5 Stars

Five Stars

These guy's really are flawless. Super fast UK based servers, intuitive control panel and excellent friendly support. I only wish I had changed to them years ago. Super company and hosting - five stars.
Paul H | 31st October 2023
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Trustpilot


5 Stars

No need to look elsewhere!

I have been using cloud next for more years than I can remember and their service has always been what sets them apart from the rest! Typically any issues I have had have been resolved in less than 30 mins of back and fourth. They care a lot about their customers and it shows. Very pleased.
Si J | 24th October 2023
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Trustpilot


5 Stars

Very pleased

I have been using cloud next for more years than I can remember and their service has always been what sets them apart from the rest! Typically any issues I have had have been resolved in less than 30 mins of back and fourth. They care a lot about their customers and it shows. Very pleased.
Simon J | 24th October 2023
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Trustpilot


5 Stars

Excellent customer support

Excellent customer support throughout the process.
Susan | 20th October 2023
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Trustpilot


5 Stars

Excellent

Excellent customer service.
Sue D | 20th October 2023
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Trustpilot


5 Stars

Very Very nice service!!

Very Very nice service!!! Good job. Excellent support! The conditions are very good! Thank You!
Andrzej | 12th October 2023
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Trustpilot


5 Stars

Very Good

So very very good
Derek | 6th October 2023
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Trustpilot


5 Stars

Cloud Next Provides Excellent Support

Cloud Next Services is a company that I have a deep admiration for. Their attentiveness in addressing issues is truly remarkable, and they consistently provide excellent support. Their friendly and polite nature is also very much appreciated.
Sunil | 5th October 2023
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Trustpilot


5 Stars

Glad i moved

After many years of struggling with my previous hosting company i am so glad i found Cloud Next... From initially speaking to someone prior to switching over all my sites to the fantastic FAST support i am more than happy!!! Since moving not had one site down due to a server fault and any issues i have support are second to none! so fast! Thank you - highly recommend!
Chris L | 4th October 2023
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Trustpilot


5 Stars

Another great installation

For the umpteenth time I've migrated a website to CloudNext, got great support, and saved money. Never let me down!
Paul C | 4th October 2023
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Trustpilot


5 Stars

Out of the Frying Pan? Absolutely not.

After moving my website to Cloud Next from my previous web host today (Sunday) I encountered what I could imagine was going to be a frustrating error. I submitted a ticket to Cloud Next support. Expecting to be tied up for days attempting to make my issue fully understood (as would be the case with my previous host) I hardly had time to bury my head in my hands after clicking on the submit request button when my email pinged a message that all was now resolved.
Eric M | 24th September 2023
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Trustpilot


5 Stars

My queries were responded to very quickly

My queries were responded to very quickly and the team kept trying until the problem was resolved. I felt genuinely supported.
Andrea J | 17th September 2023
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Trustpilot


5 Stars

I've been with Cloudnext for 10+ years

I've been with Cloudnext for over 10 years now... Whats not to love!? Intuitive Control Panel, exceptional support and very reasonable prices! You know when people say they finally found their person? Well I found my host! Always and forever... ;)
Marc | 14th September 2023
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Trustpilot


5 Stars

They are amazing

They are amazing, any issues with my website they have helped resolve straight Away. I'm not very tech savvy but they always help me. Definitely recommend this company.
Joanne L | 13th September 2023
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Trustpilot


5 Stars

Superb support and highly recommended

We have had very few reasons to contact Cloud Next for support, but on the odd occasion that we do they are very, very prompt at responding, and have resolved any issues or questions that we have had, also very promptly. I can thoroughly recommend Cloud Next for your hosting needs. Superb support.
Brian V | 12th September 2023
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Trustpilot


5 Stars

I'm always happy

I'm always happy about the very fast responses I receive from Cloud Next to issues that occasionally arise. They are polite and supportive, even if the 'issues' are of my own making.
Graham | 12th September 2023
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Trustpilot


5 Stars

Quick and proactive

Quickly and proactively resolved something that I had been trying to resolve over a period of time. They provided me with a solution and then implemented from a technical view within a few minutes of my initial enquiry. No fuss and great service.
Nick | 1st September 2023
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Trustpilot


5 Stars

Super

I'm many years with them and I'm very happy with them. Customer service is super - fast and very helpful. Just everything super.
Andrius | 29th August 2023
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Trustpilot


5 Stars

The Technical Help Team - diamonds!

The Technical Help Team continue to be the diamond in CloudNext services. Quick, efficient and understand what you need and get things sorted.
Chris L | 22nd August 2023
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Trustpilot


5 Stars

24/7 technical support

Their technical support is absolutely outstanding, without question the best I've experienced from any technology company. Not only is is 24/7 but it is often pretty much instantaneous! And in my case they've shown incredible patience in dealing with an inexperience customer!
Dave A | 20th August 2023
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Trustpilot


5 Stars

Thank you

Asked for a phone call to discuss if what they offered would suit my needs, however they had problems with their phone system so dealt with them by support tickets. From transferring my domain name and setting up the hosting, I really couldn't believe how quickly it was done, seriously really quick. Thank you.
Stephen | 16th August 2023
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Trustpilot


5 Stars

Recently moved our 3 websites to Cloudnext

Recently moved our 3 websites over to Cloudnext - the set up, migration and tech help was smooth and very helpful - websites are running faster and very happy!
Carl | 15th August 2023
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Trustpilot


5 Stars

Best service and customer support ever!

Best service and customer support ever!
David S P | 15th August 2023
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Trustpilot


5 Stars

Phenomenally fast support

Phenomenally fast support, incredibly knowledgeable answers, and always go the extra mile! Love it so far.
Pretty C | 10th August 2023
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Trustpilot


5 Stars

Superb support

Superb support, answered a question in minutes and carried out the fixes on my behalf. Highly recommend.
Oakcrafts | 4th August 2023
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Trustpilot


5 Stars

Very happy with the service

Very happy with the service. Handled the migrations of my sites with ease and were very helpful when I had teething issues with two of them.
Amanda | 23rd July 2023
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Trustpilot


5 Stars

Really helpful from start to finish

Really helpful from start to finish when I migrated over to cloudnext. Quick response to any queries I had made the process easy.
Joanna | 22nd July 2023
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Trustpilot


5 Stars

Support from CloudNext has never failed

Support from CloudNext has never failed me. You guys are the best!
Naomi | 22nd July 2023
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Trustpilot


5 Stars

I would happily recommend

I recently switched over to Cloud Next for my hosting and had them migrate my sites over for me, they were the most helpful people I could ask for, always prompt with replies and getting it all done smoothly and quickly. I would happily recommend them to everyone who asks me. And they are environmentally friendly too!
Amanda E | 21st July 2023
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Trustpilot


5 Stars

Great response and issue solved

Great response and issue solved very quickly by their staff as always.
Graham B | 20th July 2023
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Trustpilot


5 Stars

Another great review for Cloudnext

Once again Cloudnext Hosting Support Team has been first class in sorting out and responding to my challenges to a website migration. Their response time is amazing and the tools available for website migrations make the whole process a stress-free and comfortable experience. Thanks again Cloudnext I highly recommend you.
Rob | 20th July 2023
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Trustpilot


5 Stars

Excellent service as always

Excellent service as always - as a reseller, I've needed answers pretty quick - CloudNext staff have never disappointed, always helpful, polite and efficient. Happily recommend them to anyone who asks.
Chris | 14th July 2023
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Trustpilot


5 Stars

Rated these guys before

Rated these guys before but they're so good they deserve rating again. Every support ticket is answered within minutes. Today I had an urgent issue I needed help resolving. They replied to my first message in 48 seconds, and my second message a bit quicker! Brilliant control panel, easy to use, and genuninely unbeatable service. Please use them if you need the very best web host.
Lee | 7th July 2023
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Trustpilot


5 Stars

I honestly can't recommend them highly enough

I've worked with web hosts since 2002 when I set up my first web design business. Many are terrible, some are pretty good, but CloudNext are a cut above. Mind blowingly fast support (tickets answered in under a minute sometimes!), high quality answers, and always go the extra mile. The control panel is simple and intuitive, and the whole experience has just been so refreshing. I honestly can't recommend them highly enough. And for reference, there are no incentives for me leaving this review; they're just genuinely a great company in this arena and I'm happy to tell people
Lee B | 7th July 2023
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Trustpilot


5 Stars

Cloudnext is one of the best

Cloudnext is one of the best web hosting companies I have ever come across. They are helpful - super helpful actually - fast to respond, and will do whatever they can to help.
Ali | 21st June 2023
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Trustpilot


5 Stars

Fast response and lots of patience

The response time is fantastic and as a not tech person there patience is greatly appreciated
Tamsyn F | 23rd May 2023
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Trustpilot


5 Stars

Cloud Next are an excellent provider

Cloud Next are an excellent provider! We have been using them for a few years and their provision has always been to a very high standard. The tech support team are incredibly helpful and always go above and beyond to help whenever we have needed it. Highly recommended!!
David H | 23rd May 2023
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Trustpilot


5 Stars

Great hosting company

Great hosting company and really helpful support team.
scrwright | 12th May 2023
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Trustpilot


5 Stars

Fast, friendly and helpful

Fast, friendly and helpful service as always.
Heidi | 12th May 2023
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Trustpilot


5 Stars

What a fantastic company to deal with

What a fantastic company to deal with in the UK. Thanks --- you answered my questions perfectly.
Martin | 26th April 2023
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Trustpilot


5 Stars

Switched to them at 5:05pm today and first class service already!

I purchased hosting from Cloud Next today at 17:05, (as I have had so many issues with my current provider with my websites going down every day for months now, and their support has become almost non-existent, sometimes taking over a week to respond even with me chasing them up). I'm so glad I am now with Cloud Next and wish I had done it sooner. Absolutely first class service - they have done exactly as promised and have already (this evening) migrated all my websites across for me (I have 5 sites!) as well as the email addresses and emails. I can't believe how fast and efficient they are. I will be recommending them to all of my future clients (and also my current and previous clients).
Steph C | 25th April 2023
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Trustpilot


5 Stars

Top marks every time

CloudNext's speedy and always helpful support ensures that they stand out in the crowd, and is the reason why I've been with them now for years. Top marks every time.
ARK of Devon | 21st April 2023
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Trustpilot


5 Stars

5 Stars

5 Stars
Rebecca N | 18th April 2023
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Trustpilot


5 Stars

Excellent service every time

Excellent service every time, with superb support, been using cloud next for 8 years for a very good reason!
Stuart P | 13th April 2023
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Trustpilot


5 Stars

Excellent service and support

Excellent service and support
Darren | 31st March 2023
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Trustpilot


5 Stars

Outstanding hosting and support

I have been using CloudNext now for over 10 years now, and have always been impressed with the service they provide. The support is excellent with fast responses and very helpful support team. Whenever I have had any problems it has been dealt with very quickly and professionally. Very good value for money with great hosting services. I would highly recommend them, keep up the great work you guys do!!
Neil | 31st March 2023
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Trustpilot


5 Stars

Response within 5 minutes

Response within 5 minutes and matter resolved promptly and professionally.
Jools | 30th March 2023
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Trustpilot


5 Stars

Gentle and patient support.

I have just migrated my domain to Cloud Next and have needed a couple of reminders on the route through the systems. Fortunately support tickets are responded to very quickly and where you need to go to resolve your problem. How refreshing and at a great price too!
Teef W | 30th March 2023
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Trustpilot


5 Stars

Always a quick response

Always a quick response from the tech team. Very happy customer
Horatio | 29th March 2023
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Trustpilot


5 Stars

Very quick and informative responses

Very quick and informative responses. A fast and effective solution provided.
Richard | 24th March 2023
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Trustpilot


5 Stars

Absolutely amazing

Absolutely amazing company! Moved over 10 websites from my previous host, in a single day with no issues whatsoever. Highly recommend!
Alex R | 21st March 2023
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Trustpilot


5 Stars

5 Stars

5 Stars
Callum H | 18th March 2023
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Trustpilot


5 Stars

Job done within 30 minutes

Job done within 30 minutes of initial request thank you, great job
Naveed | 10th March 2023
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Trustpilot


5 Stars

5 Stars

5 Stars
George R | 6th March 2023
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Trustpilot


5 Stars

Quick and helpful responses

Quick and helpful responses.
Judith | 6th March 2023
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Trustpilot


5 Stars

Great Product And Support

I have been using Cloudnext for many years and I have always found it to be very good and good value. The technical support is excellent.
Mr CM K | 5th March 2023
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Trustpilot


5 Stars

Great communication

Great communication, they responded to my queries really quickly. I'm just in the process of uploading my website and will report back on responsiveness etc, but so far so good
Latchkey K | 5th March 2023
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Trustpilot


5 Stars

Highly recommended for reliable, fast hosting

CloudNext are reliable, helpful, very fast to respond and their hosting is, from my point of view, almost trouble free.
Haymill Computers | 5th March 2023
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Trustpilot


5 Stars

Fantastic service

Fantastic service. Never had any complaints and any queries always dealt with timely and courteously. Big thanks to the support team. You are great
Jane D | 23rd February 2023
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Trustpilot


5 Stars

Support is expert and extremely...

Support is expert and extremely responsive
Sizwe M | 21st February 2023
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Trustpilot


5 Stars

Super quick support

Super quick support with a great all round hosting package.
Nick K | 2nd February 2023
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Trustpilot


5 Stars

I cannot recommend them highly enough!

These guys, are just the best. Whenever I get a problem (usually of my own making) they respond really quickly, get to the root of the problem and sort it out. I cannot recommend them highly enough!
Al H | 31st January 2023
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Trustpilot


5 Stars

Excellent customer service

Excellent customer service. Providing quick support and clear answers.
Gloriya P | 29th January 2023
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Trustpilot


5 Stars

I'd definitely recommend them

Migrated my sites to Cloud Next because of the value and tools offered with their reseller package. I'm very happy with the support I have received with the migration of my sites and sub domains. The support is extremely quick and helpful, and my technical inabilities have been met with patience and well explained solutions. All my sites are up and running, the tools are brilliant and the support excellent. I'd definitely recommend them.
Rob M | 25th January 2023
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Trustpilot


5 Stars

very quick and helpful response.

very quick and helpful response.
Phillip G | 21st January 2023
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Trustpilot


5 Stars

Immediate and concise assistance

Immediate and concise assistance, no waiting around. Thank you
Zamir B | 19th January 2023
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Trustpilot


5 Stars

I set up a WordPress site with Cloud...

I set up a WordPress site with Cloud Next in the Summer. The set up experience was painless, the admin features work really well. I have been in touch with support a couple of times and they have been quick to respond and advise me. Totally recommend these guys, they do exactly what they advertise they will, and at a great price!
Sean M | 10th January 2023
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Trustpilot


5 Stars

Issue resolved quickly and on a weekend

Issue resolved quickly and on a weekend
Steven | 8th January 2023
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Trustpilot


5 Stars

I swear this is the greatest support

I swear this is the greatest support I have received for any online service! I'm used to dealing with offshore, global time zone, helpdesks where I may need to be careful in how I communicate and patient in order to get what I want. Not with these guys, UK helpdesk and immediate responses that show complete understanding and action. I'm so glad I made the switch! Highly recommended.
Paul C | 29th December 2022
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Trustpilot


5 Stars

Unbelievable speed and helpfulness!

I had completely forgotten how to get two dormant domains populated and up and running. Your guys came back within minutes, loaded wordpress onto the sites and helped me completely rebuild these two websites. It would have taken me literally weeks to have worked out how to do it myself! This was way way beyond anything I could have expected - brilliant! So impressed and grateful!
Bob | 14th December 2022
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Trustpilot


5 Stars

Excellent Service

Fantastic service, customer service is good, very fast response time, a great value WordPress hosting, very impressed, plan to stay with this company for a long time.
Lee M | 2nd December 2022
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Trustpilot


5 Stars

Great experience and very fast service.

Have been a customer for more than 10 years - worry free experience and they are very fast in replying. Great work and service.
Uzma R | 25th November 2022
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Trustpilot


5 Stars

The best customer service

The best customer service I have ever had in my life. The guys are responsive, highly prepared and very kind. I give them five stars only because ten are not available.
Sebastiano R | 23rd November 2022
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Trustpilot


5 Stars

Best UK hosting & support I've got l ever used

I've worked for and used hosting companies all over the world and I'm feeling compelled to review Cloud Next here in the UK. I'm using their Wordpress hosting which is optimised for Wordpress. This is a solid, fast network. I'm super happy, they have a free CDN, loads of useful tools but best of all is their support. I would recommend this company to anyone needing shared hosting, wordpress hosting and I would imagine their VPS services to be just as good. A1+
Christopher B | 22nd November 2022
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Trustpilot


5 Stars

the staff couldn't be more helpful

the staff couldn't be more helpful! thank you for all of your help over the years
Hannah | 17th November 2022
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Trustpilot


5 Stars

Excellent

Excellent service from a very helpful support team. Always happy to go the extra mile to help out with tricky migrations.
Russell C | 15th November 2022
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Trustpilot


5 Stars

Always a positive experience

Always a positive experience with Cloud Next, despite having zero tech knowledge myself. I'm very grateful for their support & speed of replies.
Andi L | 8th November 2022
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Trustpilot


5 Stars

Outstanding as always

Outstanding as always. 100%. A+.A*.
Andrew W | 5th November 2022
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Trustpilot


5 Stars

Amazing service

Needed a new site to be transferred in. All done within twelve minutes. Couldn't ask for better.
Roland S | 2nd November 2022
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Trustpilot


5 Stars

Support is excellent

Support is excellent and really fast (you get a reply within a couple of minutes). Migrating my sites over was a doddle, and the control panel is simple and intuitive... a real breath of fresh air. So far I can very highly recommend these guys.
Lee B | 2nd November 2022
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Trustpilot


5 Stars

Highly recommended!

Cloud Next have, this afternoon, completed a transfer of a new site from a temporary location to the root directory. Just twelve minutes from raising the ticket to a reply that all done. Absolutely first rate service. Never failed me in the twelve + years they have provided my hosting.
Roland S | 2nd November 2022
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Trustpilot


5 Stars

Support team second to none

Maybe not the biggest or the cheapest hosting, but a support team second to none. And when you aren't a total expert, having one at hand is brilliant
Mark W | 1st November 2022
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Trustpilot


5 Stars

Very helpful

Very helpful, very reactive and ... patient. Was indispensable for someone like myself who is not very IT savvy and needing to set up a website for a Parish Council. It's early days yet, but the initial set up our website with CloudNext hosting has got off to a very good start!
PP ER | 20th October 2022
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Trustpilot


5 Stars

Great experience thus far

Great experience thus far, very efficient and helpful
Dave | 19th October 2022
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Trustpilot


5 Stars

Migrated our website using cloud next...

Migrated our website using cloud next and it took all the stress out of it. Also used the services when I've had problems with our website and they've sorted them out quickly and easily. Makes life so much easier
Elaine F | 13th October 2022
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Trustpilot


5 Stars

Been with these guys for 10 years+

Been with these guys for 10 years+. great infrastructure/systems and customer service as always!
Ike | 12th October 2022
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Trustpilot


5 Stars

I highly recommend Cloud Next

I've been using Cloud Next for many years, and their service is fantastic. I've also worked with other hosting providers, some good, others not so good. I always recommend Cloud Next to new customers, they are priced really competitively and the support service and help is always excellent. I highly recommend Cloud Next.
John F | 7th October 2022
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Trustpilot


5 Stars

I could not recommend Cloud Next more

I could not recommend Cloud Next more. Their customer support is superb. The very few times when I needed help, or had a question, they responded pretty much immediately, and resolved the question.
Edina S | 20th September 2022
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Trustpilot


5 Stars

Great support

Great support, friendly and fast.. really helpful :)
Jamie S | 6th September 2022
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Trustpilot


5 Stars

Amazing support! So glad for the move!

I moved over from another hosting service to Cloud Next. The previous hosting service (not mentioning names but represented by a blue amphibious reptile) I had used for roughly 20 years and was relatively happy until things started going wrong and their support was extremely bad at rectifying the situation causing thousands of pounds of lost revenue. Moving was incredibly easy with Cloud Next. The support staff responded to tickets I created almost right away and have been amazingly helpful! I would highly recommend moving to Cloud Next if you're in the market.
David A | 26th August 2022
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Trustpilot


5 Stars

Been with cloudnext for over 5 years

Been with cloudnext for over 5 years, never had a problem they didnt prompty help me with. highly recommended - best uk web host around!
Kelly G | 13th August 2022
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Trustpilot


5 Stars

We can highly recommend Cloud Next

We can highly recommend Cloud Next. We continue to use this company for various services, because their service and response times are excellent.
Teabellies | 13th August 2022
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Trustpilot


5 Stars

CloudNext never fail to impress

CloudNext never fail to impress with their response times. Can't recommend highly enough.
Kim | 12th August 2022
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Trustpilot


5 Stars

Such a good hosting service

Honestly such a good hosting service, the support is second to none and always get a speedy response to support tickets.
Collum S | 12th August 2022
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Trustpilot


5 Stars

My issue was quickly addressed

My issue was quickly addressed. I was kept informed during the investigation and was given relevant advice.
Terry M | 11th August 2022
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Trustpilot


5 Stars

Superb and prompt service

I needed to migrate an email account and got very confused - the support staff were the epitome of patience and professionalism and guided me through the process step by step. Can't praise them highly enough. These people "rock"
j!m | 19th July 2022
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Trustpilot


5 Stars

Excellent Technical support

Recently redesigned our website using the latest Joomla 4 platform but encountered technical issues with setting up an online contact form. With expert advice from their online support, was able to resolved the situation . Excellent Technical support.
Technobudd | 24th June 2022
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Trustpilot


5 Stars

I'm totally satisfied

I'm totally satisfied with the services, the support... rarely do I go out my way to review a company but I recommend these guys!
Kali W | 21st June 2022
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Trustpilot


5 Stars

Could not be any easier

Could not be any easier with these guys. Anything you need is done instantly. I was new to hosting and was a little unsure of myself. CloudNext has made it a breeze and I never felt out of my depth with their amazing Customer Service a click away. Great job guys..
Horatio | 18th June 2022
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Trustpilot


5 Stars

Superb support and very fast!

I can't shout loud enough about the support from Cloudnext. Within minutes I had assistance and was able to resolve the issue I had with my website transfer in a timely way. Even at the weekend I was able to get some resolution on a separate issue. It goes without saying that the problem was fixed in both cases and I was able to progress the web development without the long delays [sometimes days] previously experienced from hosting companies and software support desks.
Colin | 13th June 2022
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Trustpilot


5 Stars

Super

Super quick, super helpful!! I just can't fault them!!
Andy W | 10th June 2022
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Trustpilot


5 Stars

More excellent service!

Yet again, CloudNext have provided what is stated on the tin. Very quick turnaround of file transfer of new site following platform change (not at the station!).
R Smith | 7th June 2022
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Trustpilot


5 Stars

Highly recommended.

I've been a reseller of CloudNext hosting for more than ten years. Not had a single issue with their service in all the time. Support tickets always dealt with quickly and thoroughly and fully resolved.
Roland S | 7th June 2022
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Trustpilot


5 Stars

These guys never let me down

These guys never let me down. Wouldnt even consider using another hosting provider
customer | 1st June 2022
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Trustpilot


5 Stars

5 Star

5 Star ratings every day they should be getting. Hosting many sites with them for a long time now and never a bother. Very professional indeed.
C.H | 31st May 2022
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Trustpilot


5 Stars

Brilliant!

So quick at responding & immediately resolved the issue - perfect service!
Andi | 26th May 2022
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Trustpilot


5 Stars

Great hosting provider

Great hosting provider with excellent tech support. I looked at a lot of the main players for Premium Wordpress Hosting and CloudNext was the best value for what we wanted. The Tech support team have been excellent in helping with the migration of our old website to the new one. Highly recommended.
WEB Developer | 26th May 2022
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Trustpilot


5 Stars

Cloud Next come highly recommended

The level of support and ISP services are excellent. Their support is especially prompt and helpful. I've been a customer for many years, so I've used their support multiple times. And the ISP services / servers run on 100% renewable electricity. It's all-round good!
Jeremy G | 24th May 2022
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Trustpilot


5 Stars

Really good

Really good, very helpful support too.
Mike | 20th May 2022
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Trustpilot


5 Stars

Excellent service

Excellent service, always very helpful. Definitely would recommend.
Jim M | 20th May 2022
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Trustpilot


5 Stars

Fast and efficient

Fast and efficient service with friendly people.
Simon | 14th May 2022
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Trustpilot


5 Stars

Very highly recommended provider!

The service from this company is amazing. Really simple to get in touch with them and real humans respond really quickly and thoroughly. Never had any issues with the hosting itself and prices are very reasonable. Everything works magically as it should.
Rebecca W | 6th May 2022
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Trustpilot


5 Stars

Excellent response

Excellent response. Problem solved within a few minutes of posting.
Peter R | 3rd May 2022
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Trustpilot


5 Stars

A complete answer to our problem

A complete answer to our problem, fixed very quickly and on a Saturday.
David | 3rd May 2022
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Trustpilot


5 Stars

Love them!

Love them!! reliable, helpful and get anything done when needed. Will always use
Simon | 26th April 2022
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Trustpilot


5 Stars

Totally reliable & efficient

As always, the team respond quickly, efficiently & effectively I'm not tech savvy at all but they have never left me wondering what I'm doing Excellent service, great team
Val R | 23rd April 2022
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Trustpilot


5 Stars

Good service

Good service, always helpful and very good value for money.
Paul | 20th April 2022
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Trustpilot


5 Stars

Helpful as always

Helpful as always, thanks team :)
Ben O | 12th April 2022
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Trustpilot


5 Stars

amazing

Cloudnext are always amazing in support and the response time is literally seconds! Very impressive!
Dan | 11th April 2022
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Trustpilot


5 Stars

Excellent service

Excellent service and knowledgeable support staff.
J Marley | 7th April 2022
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Trustpilot


5 Stars

Consistently good quality support

I've been hosted by Cloudnext for many years now and as a total luddite when its comes to this sort of thing, the speed and explanations of their technical staff is why I stay with them. Always, very quick and always well explained. Highly recommended.
Martin B | 30th March 2022
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Trustpilot


5 Stars

Excellent service

I raised a ticket to ask a question and issue was solved within 2 mins!
Helen | 30th March 2022
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Trustpilot


5 Stars

Always a pleasure

Had my domains and hosting with cloudnext for years and always been a pleasure to deal with.
Matthew | 30th March 2022
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Trustpilot


5 Stars

Website back online!

After over 2 months wait, our expired domain has been renewed. Much joy all round! Original domain holder was no longer contactable hence the delay. Cloudnext was able to transfer it before it finally expired.
Dave | 30th March 2022
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Trustpilot


5 Stars

Absolutely outstanding company

Cloudnext was recommended to me to host websites and I never regretted switching to them. Absolutely outstanding service, quick and friendly response, every time. I only had a handful of questions because in general, it's all straightforward, easy to follow and navigate, but I'm not very experienced in websites and their help is very much appreciated. Highly recommended.
Edina S | 23rd March 2022
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Trustpilot


5 Stars

Great customer service!

Great customer service, very responsive. They helped maximise the potential of my business.
Scotie | 15th March 2022
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Trustpilot


5 Stars

Good service

Good service. Quick response and helpful.
Keith | 3rd March 2022
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Trustpilot


5 Stars

Great service!

Great service!
Jana | 28th February 2022
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Trustpilot


5 Stars

Fantastic fast support

I've been using Cloud Next for many years now and if anything the customer service and technical support has got even better - always looking to resolve your issue if it is in their power to do so. The support service is always prompt, polite and very professional which is so important when working with web design and hosting. Can't recommend highly enough!
Colin | 27th February 2022
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Trustpilot


5 Stars

Exceptional Customer Service

I've often thought of writing a review as repeatedly Cloud Next return exceptional customer service. I changed over from a larger more well known provider and discovered a significant saving and considerably better service. Understated and probably under used and under priced. Why not test drive a few of their services and see for yourself. It's been sometime since I made the above statement about Cloud Next and if anything the customer service and technical support has got even better - always looking to resolve your issue if it is in their power to do so. The support service is always prompt, polite and very professional which is so important when working with web design and hosting.
Colin S | 27th February 2022
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Trustpilot


5 Stars

The best support

I honestly am amazed every time I submit a support ticket with a) how quick they are to respond and b) how good the actual support is.
Mat | 25th February 2022
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Trustpilot


5 Stars

I was in a panic...

I was in a panic as my website had been hacked (not the server), The teams quick reactions restored my website without any damage or loss of data , highly recommended.
Zander B | 17th February 2022
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Trustpilot


5 Stars

Quick and straightforward

Quick and straightforward transfer of domain and website. Your support team were exemplary in sorting out the small number of glitches I had after the transfer.
Graham | 15th February 2022
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Trustpilot


5 Stars

Always very helpful

Always very helpful
Paul | 13th February 2022
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Trustpilot


5 Stars

Very quick response when you need support

Very quick response when you need support, I've had a reseller account for 10 years this year. Seen them grow into a great company. No plans to move away.
Matthew | 8th February 2022
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Trustpilot


5 Stars

Quick and Accurate

Quick, accurate, just what we needed
Domain | 4th February 2022
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Trustpilot


5 Stars

These guys are brilliant

These guys are brilliant! They deserve 20 stars not only 5!
Sebastiano | 1st February 2022
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Trustpilot


5 Stars

Exceptional customer support

Exceptional customer support. Responds quickly and efficiently
Andrea M | 28th January 2022
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Trustpilot


5 Stars

Perfect hosting and support.

As always, instant response from support and incredibly helpful. Thank you.
Marty G | 28th January 2022
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Trustpilot


5 Stars

Great support

Great support, friendly and fast.. really helpful :)
Jamie S | 27th January 2022
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Trustpilot


5 Stars

Fast and accurate

I had issues setting up a mail forwarder/filter, tech support narrowed it down to an issue with my browser. It was a fast and accurate find, never had an issue that wasn't resolved quickly!
Dave | 27th January 2022
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Trustpilot


5 Stars

Great company, great support, decent prices

I have been with them for over 8 years, they are exemplary and above my expectations, please carry on this great work and service, thanks!
Graham | 21st January 2022
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Trustpilot


5 Stars

5 stars

We have been using their services for a few years now and their Technical support are very responsive and supportive. 5 stars.
Technobudd | 14th January 2022
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Trustpilot


5 Stars

Excellent service

Excellent service, lovely knowledgeable people, who do not make you feel silly.
Hinton Parish Council | 11th January 2022
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Trustpilot


5 Stars

Recommend them highly

Have been with CloudNext for about 3 years with stardustdigital.agency on an agency account. Their service levels are excellent with uptime and support. I have the security of having a first class service team behind me when things go pear shaped or I need some additional technical input. Recommend them highly.
Chris L | 6th January 2022
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Trustpilot


5 Stars

Always really quick and helpful

Always really quick and helpful with technical support. Very refreshing. Would definitely recommend.
C Fraser | 29th December 2021
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Trustpilot


5 Stars

CloudNext are a fantastic company

CloudNext are a fantastic company with amazing customer service! Would 100% recommend.
Adam A | 15th December 2021
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Trustpilot


5 Stars

Great service

Great service, spend a few time speaking with the team during the weekend to make sure that my new website and email we're up and running before Monday. Everything was done swiftly.
Josh | 14th December 2021
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Trustpilot


5 Stars

Customer support is outstanding

Customer support is outstanding. Simple as that!
Simon | 9th December 2021
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Trustpilot


5 Stars

My old ISP was expensive

My old ISP was expensive and not very responsive I am not a techie and was dreading transferring my website domain and business email from this ISP to CloudNext, but CloudNext support is excellent - helpful, expert and polite. Did it in a couple of hours. Seamless. Great service and I've saved money.
Andy | 8th December 2021
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Trustpilot


5 Stars

Prompt replies from Cloudnext support team

I've been with Cloud Next for quite a few years now. I have to say if ever I have an issue (normally due to my lack of experience rather than with their service!) then their support team always gets back to me promptly. Keep up the good work.
TCCC | 7th December 2021
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Trustpilot


5 Stars

very very very good support

very very very good support
David | 2nd December 2021
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Trustpilot


5 Stars

Amazing Hosts

Amazing hosts, their tech support is very quick. The whole system is easy to use and customise to how you want it. Have no problems at all.
Joe | 30th November 2021
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Trustpilot


5 Stars

I'm really happy

I'm really happy with my hosting with "Cloud Next", I am really impressed whenever I have a problem they have always sorted it immediately!
Sue | 24th November 2021
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Trustpilot


5 Stars

I would use no other company for hosting EVER!

I have use Cloud next for many many years now. The control panel is very simple to use to manage all of your domains but more importantly the support ticket system is absolutely second to none. If you have a question, problem or just need some help just raise a ticket and within literally minute somebody has dealt with your ticket. I would use no other company for hosting EVER!
Andy B | 23rd November 2021
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Trustpilot


5 Stars

Just excellent

Great hosting, so many tools, fantastic support, excellent all round :)
Brett J | 22nd November 2021
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Trustpilot


5 Stars

A fantastic web hosting company

A fantastic web hosting company that gives great customer support, very good pricing and amazing trouble-free up-time. I originally found Cloud next over 12 years ago after being given the run around by other hosting companies. Thankfully after speaking to Cloud next they delivered upon everything promised and I've had no problem with them handling my reseller account ever since. If you want a no nonsense hosting company give them a shout - you won't be disappointed.
James | 18th November 2021
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Trustpilot


5 Stars

I'm consistently impressed

I'm consistently impressed by the high level of service and responsiveness from Cloud Next. They are on my 'must have' list of suppliers.
Kim B | 15th November 2021
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Trustpilot


5 Stars

Excellent Support

excellent support both responses and technical knowledge
Terry C | 13th November 2021
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Trustpilot


5 Stars

Great service

Great service..excellent and fast Tech support.
Simon | 11th November 2021
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Trustpilot


5 Stars

Patient Honest & Understanding

The customer service with Cloudnet has been excellent and above par. I have had and sometimes cant explain things well, and get confused trying to figure things out. The customer service have always been extremely patient, honest, and completely understanding, no matter how small or basic my questions or requests. It really feels like they are there for you, like a team - rather than just another customer, who is a pain in the butt for an overworked employee. Thoroughly loving the experience with Cloudnet, and they have definitely earned my full trust and confidence. And their prices are pretty awesome too :) Thanks a ton Cloud Next!
Matthew A | 10th November 2021
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Trustpilot


5 Stars

Excellent Service

Excellent Service and Tech support. Highly recommend.
Simon C | 10th November 2021
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Trustpilot


5 Stars

Excellent customer service.

Excellent customer service.
Ever R | 9th November 2021
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Trustpilot


5 Stars

Great

Greatly helpful resource
Stephen R | 9th November 2021
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Trustpilot


5 Stars

Smooth transfer from Wordpress to self hosted.

I decided to free myself from the restrictions of Wordpress plans for my various sites. Cloud next helped with the transfer of all my data and helped get it secure too. The customer service is fast and on point. I'm really happy with the move.
Emma F | 1st November 2021
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Trustpilot


5 Stars

Easy migraton with fast and helpful support when needed

Moved my website and a bunch of email accounts to Cloud Next last weekend. Very fast responses to my dumb queries, even early on Sunday morning. Very pleased so far, and much less expensive than my previous provider.
Splodge | 31st October 2021
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Trustpilot


5 Stars

Amazingly effective support team

Amazingly effective, super fast support. As usual. Well done guys!
Steve W | 21st October 2021
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Trustpilot


5 Stars

Super-quick

Super-quick, polite and friendly. And help sort out self-inflicted wounds if your not an expert web hoster
Steve W | 20th October 2021
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Trustpilot


5 Stars

I fully recommend Cloud Next

I transferred from GoDaddy after a serious of continual technical issues with their servers impacting my website. I was nervous about moving in fear that who ever i went with would be no better. I was wrong! I chose Cloud Next because they seemed to be assuring me that they could handle the transfer of my domains and websites with minimal fuss. This was true! The switch over earlier this year was excellent, no issues , no fuss just transferred and up and running within 24 hours. I normally wait a few months just to see how things are dealt with if there was any issues. Yesterday after a few months was the 2nd time I needed technical support and for the 2nd time the response was swift , helpful and resolved my issue. Therefore today I feel sure that anyone thinking of moving from there current provider will find Cloud Next not only suitable but brilliant in support and technical assistance, The website tools and admin panels within Cloud Next are also rich in features and applications to help your website perform and improve
Gary | 16th October 2021
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Trustpilot


5 Stars

Amazing technical support

Amazing technical support, clear and easy to use system. Just a great company to use for hosting !
Sarah | 13th October 2021
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Trustpilot


5 Stars

Fast and friendly

Great support - quick, efficient and polite
Steve W | 1st October 2021
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Trustpilot


5 Stars

There's no better company to deal with

There's no better company to deal with other than CLOUDNEXT. They always go above and beyond, fast UK support. They never treat their customers differently based on customer size, no matter how big or small you are, CLOUDNEXT treat you with the same importance as any other customer. The services they offer are without the best combined with price, customer service and stability of services. Any problems that occur which are far and few are dealt with in my experience before I've made a cup of tea and drank it! I've tried a few hosting companies in the UK and overseas, most of them lure you in with low prices, give you poor service and 12 months later hike those prices up leaving you stuck with them! So my advice is as soon as you can move away from your provider to CLOUDNEXT, You'll wonder why you didn't already do it.
David H | 28th September 2021
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Trustpilot


5 Stars

Spot on

Brilliant control panel, ridiculously easy website transfer. Oh, and support who are excellent. Really could not have more praise.
James B | 15th September 2021
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Trustpilot


5 Stars

I'd recommend Cloud Next

Though there is little or none step-by-step info on their site, don't let this put you off. The Support team are fast in response, fabulous and very patient with both novices and the technically challenged, of which I am both lol! The web host set-up is actually very simple as is the email account set-up (once you know how). I have two websites hosted by them, one is an e-commerce site I've had for approx 6yrs and have had no problems to date.
Kaya-Anne C | 13th September 2021
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Trustpilot


5 Stars

Great fast customer service

Great fast customer service - no complaints
Mark B | 7th September 2021
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Trustpilot


5 Stars

By far the fastest and most helpful...

By far the fastest and most helpful customer support system I've experienced from any tech provider/supplier. Keep up the good work guys.
Dan | 7th September 2021
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Trustpilot


5 Stars

Best Ever After-Sales

As always, this company never lets you down - what a great bunch of people. Paul Robinson - Communications Director
Mr Robinson | 11th August 2021
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Trustpilot


5 Stars

Cloud Next - Web Hosting Customer experience

The team at Cloud Next were always prompt, friendly and very helpful. For a few pounds p/month as a client and to receive this level of service was both welcome and refreshing. Would highly recommend. A+
Glen T | 27th July 2021
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Trustpilot


5 Stars

Really great service, really great help

Every time i contact cloud next for help it's instant and not more that 20 mins for a reply ...... really great service really great help, thanks Cloud Next.
Heath M | 27th July 2021
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Trustpilot


5 Stars

I'd highly recommend them.

CloudNext always go beyond to proactively help you solve issues. I'd highly recommend them.
Simon S | 21st July 2021
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Trustpilot


5 Stars

Great service for Parish Councils

We purchased a Council domain from Cloudnext in 2012 and this included loads of email addresses. Really good support with quick responses. If we submit a ticket, usually get a response within minutes. With lots of space for all the documents we have to publish freely available on the website. They understand how Councils work and when we had to pay by cheque they could process the order (had found some places only took credit cards). Now have debt card and renewals are easier. Now have several local village sites running off the same package, makes it really easy to manage and its cost effective. If the organisations close we can advertise. Suggested them to several other Councils and they gave them good service as well.
James S | 28th June 2021
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Trustpilot


5 Stars

Highly recommended

Cloudnext have set up and hosted our Parish Council emails for nearly 2 years. We have had no issues at all and they are always friendly and helpful if you get stuck setting up which, given the age of many Councillors, can happen! Highly recommended.
Mrs Glanville | 28th June 2021
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Trustpilot


5 Stars

A top notch supplier

Tremendously helpful service which supplies and manages my domains, DNS network settings and SSL certificates. A top notch supplier, well done.
Steve L | 23rd June 2021
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Trustpilot


5 Stars

Five Stars

5 stars!
Diane C | 22nd June 2021
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Trustpilot


5 Stars

Thank you for such great service!

If I could give TEN stars I would! I've been with CloudNext for over ten years and I have found them to be beyond exceptional. They are so helpful and supportive (especially for a non tech person like myself) they are very responsive too. I wouldn't change my hosting from them and have no hesitation in recommending them.
Andrea M | 16th June 2021
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Trustpilot


5 Stars

Top drawer stuff :-)

CloudNext service and support are truly second to none. Super efficient, very friendly, exceptionally fast and relieable. Without a shadow of doubt, this is the best level of suport I have ever experienced. I would warmly recommend CloudNext as provider/host 110%
Cordula M | 15th June 2021
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5 Stars

Excellent

Excellent and responsive service.
Econker | 11th June 2021
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5 Stars

Great customer service and responsive.

Great customer service and responsive.
Reza A | 1st June 2021
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5 Stars

Great!

Always 'on it' and fix issues quickly.
Sarah M | 31st May 2021
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5 Stars

I would highly recommend them

I have been with Cloud Next for just under a year. All the services you would expect from a web hosting company are available. But, the most important one for me is Support! They have never disappointed me. excellent come's to mind. I would highly recommend them.
ADS Removals | 20th May 2021
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5 Stars

Fantastic

Fantastic, friendly and super speedy support. I would recommend CloudNext as a web/domain hosting provider any day. :-)
Cordula | 5th May 2021
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5 Stars

The best value, service and support

Fantastic service, always resolve my support tickets, with such quick timing. I have been a customer for around 10 years. I have worked with a number of hosting service providers, and by far CloudNext are the best value, service and support. Keep up the awesome work guys!
ATOA-LCHA | 5th May 2021
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Trustpilot


5 Stars

Rapid response customer service

I'm in the process of migrating my client sites from another provider to Cloud Next, and so far the team couldn't have been more helpful in their customer service even during weekends. The pricing is also extremely competitive, and in terms of configuration options for the hosting packages, it's hard to beat at this price. I would definitely recommend Cloud Next. I'm really impressed so far.
Marc F | 1st May 2021
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5 Stars

You will definitely not be disappointed

You simply will not find a company that will look after you like Cloud Next! We all (at some point) need assistance as technology takes leaps and bounds, but with the Technical Help I have received from Cloud Next, I have not yet found anything they couldn't fix. I suggested to them to write a book, it would sell like hot cakes. I promise, if you give them a try, you will definitely not be disappointed.
Paul R | 28th April 2021
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Trustpilot


5 Stars

Excellent service

CloudNext uses a support ticket system instead of phone calls and it's excellent. Fast and friendly responses from people who actually do the work. I've never been left waiting long. Would highly recommend.
Simon Smallboxes Media | 26th April 2021
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5 Stars

Quality Hosting

Quality hosting with a full range of options including CDN and optimisations.
Robin E | 23rd April 2021
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5 Stars

Congratulations - Cloud Next

My website problem was dealt with speedily and efficiently. It was a great relief to me, and I congratulate Cloud Next for their excellent service.
Client S | 22nd April 2021
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5 Stars

So glad I went with Cloud Next!

So glad I went with Cloud Next! Someone is always there if I need to ask a question- and I have had many as am pretty new to having a website. There are loads of features and I really like the webmail. Great to have a personalised email address and to access emails from my phone. Thank you Cloud Next!
Robyn | 21st April 2021
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5 Stars

Great service

For small Parish Councils they provide a great service, they even used to process cheques for us PLUS they made it really easy to get a Government domain.
James S | 21st April 2021
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5 Stars

Excellent service

Excellent service and quick to respond to queries, thank you so much. Would recommend to others.
Customer | 20th April 2021
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5 Stars

Usual excellent and speedy response

Usual excellent and speedy response.
Nick G | 19th April 2021
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5 Stars

Thank You Cloud Next

Cloud Next have looked after our web site for many years and we are delighted with the service that they provide. When occasionally we have had a query or problem it has always been resolved quickly and efficiently. Thank you Cloud Next.
Long Eaton Rotary | 18th April 2021
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Trustpilot


5 Stars

Great

Great service and customer support. Very helpful and fast. Great hosting platform and packages. 5 stars and highly recommended.
Andrew | 15th April 2021
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Trustpilot


5 Stars

Continue to recommend

Been with cloud next for a few years now, they have always been extremely helpful and quick with any support we have required in the past. Have and will continue to recommend to friends all of which are happy with the services provided.
Michael C | 14th April 2021
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Trustpilot


5 Stars

This hosting company is excellent

This hosting company is excellent, and the support is really good. I had persistent problems in playing videos on my site, but they offered a very good solution. They were very patient in waiting while I tried various options, in order to get the one that worked.
Jim D | 31st March 2021
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Trustpilot


5 Stars

Perfect Service

perfect service, they respond to support tickets often within minutes maximum 2 hours but that was rare. They where helpful with on my enquires and explained things in non professional website terms to make it easy. And they are one of the best prices i found so perfect service and perfect prices. I have moved 4 websites to them and all have FREE ssl padlocks installed with 1 click - simples !!
RUSSELL W | 30th March 2021
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Trustpilot


5 Stars

First class customer service

First class customer service, highly recommended hosting and domain provider.
Joe D | 29th March 2021
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Trustpilot


5 Stars

Great service to over 80 Bedfordshire sites

Great service from the team and helped lots of Bedfordshire Councils out getting hosting and Government domains sorted. Having all those email accounts has been a big boon.
James | 28th March 2021
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Trustpilot


5 Stars

Fantastic service

Fantastic service - can't recommend highly enough. Responsive when you need to ask questions and friendly, easy to understand replies. My experience with a previous provider was arduous - raising support tickets and waiting an inordinate amount of time for an obtuse reply but Cloud Next have been super fast to respond every time. Really positive experience from start to finish.
V Brown | 26th March 2021
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Trustpilot


5 Stars

Great Support

I am really happy with the support level I received, super amazing and valuable.
Muhammad F | 25th March 2021
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Trustpilot


5 Stars

Great customer support

Great customer support with quick responsive actions recommended.
Stephen M | 24th March 2021
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Trustpilot


5 Stars

Very best hosting company

Without doubt the very best hosting company I have worked with. Fast, responsive support and a lovely interface to manage my domains.
Pete L | 23rd March 2021
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Trustpilot


5 Stars

Very happy

Support is very quick to reply and in my case very quick to resolve my problem. Very happy with the service and speed.
Barry G | 22nd March 2021
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Trustpilot


5 Stars

Great service

Our instructions were not straightforward and they handled the web hosting transfer very easily. Great service.
CB Wilson | 21st March 2021
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Trustpilot


5 Stars

Fantastic hosting

Fantastic hosting so quick and reliable, put 2x tickets in for help and advice with a reply less than 5 minutes and resolved. The control panel is so easy to use and found it so much easier to work with Wordpress. Well done for all the help with transferring my site so smoothly and quickly.
Robbie G | 20th March 2021
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Trustpilot


5 Stars

Perfect

Perfect service and quick response and communication.
Tobias M | 19th March 2021
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Trustpilot


5 Stars

A great provider

A great provider with a good range of tools and utilities to support your web development.
Staffordshire | 28th February 2021
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Trustpilot


5 Stars

Excellent service

Excellent service , fast response.
Askar | 26th February 2021
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Trustpilot


5 Stars

5 Star Help

We receive 5 Star help from Cloud Next Staff everytime we have a query and need anything sorted.
Derry W | 24th February 2021
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Trustpilot


5 Stars

Excellent

Excellent customer service and support available.
Steve M | 23rd February 2021
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Trustpilot


5 Stars

Friendly, speedy, helpful

I've use Cloudnext for hosting services after they were recommended by a friend - been with them for 4 years. Their services are good, reliable and cost effective. And occassionally when i need to reach out to them for support they are always excellent. Friendly, speedy, helpful.
BDL | 22nd February 2021
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Trustpilot


5 Stars

Very good support

Very good support and quickly dealt with website issue I had.
Tejpal S | 21st February 2021
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Trustpilot


5 Stars

Excellent Service

Excellent service, very fast ticket responses and very helpful. Great hosting platform with some superb features. Would 100% recommend, a very well deserved 5 stars *****.
Phil B | 18th February 2021
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Trustpilot


5 Stars

Very Quick and Helpful

Cloud Next were very quick and helpful in setting up the hosting of our new set of email addresses. They were also very quick, helpful and patient with my varied questions when trying to sort how to do things.
Dawn C | 16th February 2021
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Trustpilot


5 Stars

Perfect Web Hosting

I've been with Cloudnext for 10 years now for my web hosting, and they have been impeccable. No down time, comprehensive features and extremely fast and helpful support. I'll be with them for another 10!
Simon S | 31st January 2021
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Trustpilot


5 Stars

Great!

Great service and support (fast and very friendly). Really pleased with my WordPress hosting package - some great features and add-ons included (at no extra charge!). Would highly recommend!
Janine | 30th January 2021
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Trustpilot


5 Stars

Absolute reliability

Absolute reliability, precise and efficient. I would recommend to everyone.
Gary D | 29th January 2021
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Trustpilot


5 Stars

Excellent!

I have been using Cloud Next for nearly a year and I have to say the support is excellent. Fast support responses that answer any question I have and get any issue resolved efficiently. Would highly recommend to any others looking for hosting, particularly WordPress hosting (great features included). Well deserved 5 stars. Thank you.
Jane L | 27th January 2021
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Trustpilot


5 Stars

Excellent services and support

Excellent services and support. I had many issues with my website which were quite complex and Cloudnext sort them out very quickly. I would definitely recommend Cloudnext if you're searching for efficiency and simplicity for your Web hosting and Domain server.
Maria L | 26th January 2021
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Trustpilot


5 Stars

Amazing Customer Service

I've been using Cloud Next for 5 years now and have been throughly delighted with them. The customer support is amazing, problems or questions often answered in super quick time - And, more imporantly in a none technical manner which I can easily understand. I would recommend them to anyone who is interested in setting up a website for whatever reason (and indeed have done so). Keep up the good work people :)
Paul S | 25th January 2021
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Trustpilot


5 Stars

Brilliant service

Brilliant service would recommend to anyone.
Billy T | 24th January 2021
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Trustpilot


5 Stars

Excellent support

Excellent support from the team every time I get stuck - I'm a novice and dont really understand how it all works. Always very helpful.
Rachel | 23rd January 2021
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Trustpilot


5 Stars

Cannot fault their customer service

Cannot fault their customer service and speedy response times. Always friendly and willing to help.
Richard M | 22nd January 2021
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Trustpilot


5 Stars

Brilliant Service

Brilliant Service.
Derbyforester | 21st January 2021
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Trustpilot


5 Stars

Very happy

Very happy. Excellent customer service.
Steve B | 20th January 2021
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Trustpilot


5 Stars

Outstanding service

Outstanding service and product providers. Support is second to none with fast responses and very helpful advice. Very good value for money with great hosting packages available. Very pleased with the service and support level I have received, I highly recommend Cloud Next.
Dave H | 1st January 2021
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Trustpilot


5 Stars

Amazing to work with

Cloud Next have been amazing to work with over the last couple of years. Getting the infrastructure right from the start was important for our web agency and it meant that we could focus on building websites for clients knowing that the hosting was under control! The around-the-clock support means that someone is always informative and fast and the team always go the extra mile. With the scalability and reliability of Cloud Next's products has been a breath of fresh air! Keep up the good work guys.
Laurence C | 3rd November 2019
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Trustpilot


5 Stars

Highly Recommend

I have been with them for several years . Very professional , would highly recommend.
Paul B | 2nd November 2018
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Trustpilot


5 Stars

Highly Recommend Them

As a fast growing Digital Marketing Agency with clients globally, we needed to find a super reliable web hosting provider. We've been using the services at Cloud Next for 18 months without any problems and highly recommend them.
Altitude Internet | 1st November 2018
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