We are here to help you get your .gov.uk, .gov.wales, .llyw.cymru, .gov.scot, .ac.uk and .sch.uk domain registered and your website hosting setup and active. Our specialist domains and package team will guide you through the whole process. As a member of JISC, we can register or transfer and manage the renewal of any of these domains.
Need to transfer your domain to us? Our specialist team can help you with the process to transfer your domain to us, so we can manage your domain and renewal securely on your behalf.
We are one of the largest providers of this domain registry and currently one of a few providers providing 2FA. We are recognised as one of the largest independent hosting companies in the UK specialising in council, government & education email and web hosting.
We currently provide domains, hosting and email to 500+ councils, government and education departments and adding more every day.
Cloud Next are authorised by the Central Digital & Data Office (CDDO) to manage .gov.uk domains.
At Cloud Next we take cybersecurity seriously. We continuously work to ensure we provide fast and secure web hosting for all our customers.
We are certified by the UK Government-backed Cyber Essentials accreditation – demonstrating that we adhere to recommended IT security practices to keep customer data safe and protect our customers against the most common cyber attacks.
The Practitioner's Guide (March 2023)The Practitioner’s Guide (March 2023), point 1.26 states that every authority should have an email account that belongs to the council and to which the council has access – this ideally would be a .gov.uk or .org.uk address or could be an address linked to the council website.
If the Council has not created a generic email address by 31 March 2024, then this could result in either a qualification or other matter on the 2023/2024 AGAR.
We are one of the first hosting providers to be Powered by 100% Renewable Energy; not just carbon offsetting. This means a direct relationship between our datacentre's and the power they use to ensure it is from 100% renewable sources.
Our ethos and green credentials provide you with the knowledge that when you have your hosting with us, you are in a small but very important way helping to battle climate change. Our team have the opportunity to enrol in a Cycle to Work Scheme and we operate a Paperless Office.
PuE (Power usage Effectiveness) is the ratio of the energy used by our Data Centre against the energy used by our Data Centre to deliver its services. The PuE is higher for more inefficient Data Centres and our PuE is on average 1.12 (very efficient).
We know you need flexibility for invoice payments and credit/debit card payments are not always available to you. That's why our dedicated team will guide you through the alternatives.
You can pay for the registration and renewals of your domains and hosting through BACS as well as Cheque payments to make life easier for you. Of course our standard payment methods of credit/debit card and PayPal are available to you.
We understand that payments commonly need to be authorised, so we offer flexibility for payment and renewal dates.
We provide 24/7 UK in-house Next Level Support from your Account Control Panel with our support ticket system.
Our secure support ticket system allows you to contact us with any queries or issues you are having at any time. Our fast response times (generally within minutes) means a faster resolution to your query.
There is no limit on the number of support tickets you can have open or the number of times you contact us. Simply make contact anytime you have a question, query or if you are experiencing an issue you need help with. Our team of experienced, enthusiastic top-rated support agents will be able to help.
A Parish Council Clerk Case StudyUsing Cloud Next for the registration of the .gov.uk domain name and also to host the website for the parish was easy to setup. The fact that they also offer an email service (we had 40 mailboxes so each councillor could have their own) suited our needs perfectly. The free SSL certificate meant that our site was secured from launch and saved us money. We had to wait for the payment to be authorised by the Council but Cloud Next were happy to wait for the payment. I couldn't be more happy with the service offered.
Malware, spam, hackers and security breaches are a 24/7 security concern. By default, our hosting provides security to keep you safe against harmful web attacks. All of our hosting packages come with free SSL certificates, malware scanning, are PCI-DSS compliant, include 1 Tbps+ DDoS protection as well as brute force login protection and email scans plus much more.
The tools we provide help you to save time, money and protect your sites. All security tools & services are included in all hosting packages. We will never charge you for these - you shouldn't have to pay for website security.
Talk to our friendly experts today. We're always happy to hear from you with any questions about our services.
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Find answers to the frequently asked questions about our Council Hosting. Do you have a question that isn't listed? Get in touch.
Everything we do is UK based! From our sales, in-house support and management teams to our entire hosting platform (all servers and sites) we are 100% UK based. This means you can be assured that you meet the data protection act of 2018 (GDPR). Learn more about us.
The process to do this is straight forward and we simply require a few details from the Clerk in order to complete this. We then submit the information to JISC to process and this then will be registered within 5 working days, however often this is much faster.
Yes. This process is very simple and we can provide advice on how to complete this process.
Yes, we have a Migration Centre that can transfer your existing website and email, normally this only takes a few hours to complete.