We provide 24/7 UK in-house support from your Account Control Panel with our support ticket system.
Our secure support ticket system allows you to contact us with any queries or issues you are having at any time. Our fast response times (generally within minutes) mean a faster resolution to your query.
There is no limit on the number of support tickets you can have open or the number of times you contact us. Simply make contact anytime you have a question, a query or if you are experiencing an issue you need help with. Our team of experienced and enthusiastic support agents will be able to help.
Great service to over 80 Bedfordshire sitesGreat service from the team and helped lots of Bedfordshire Councils out getting hosting and Government domains sorted. Having all those email accounts has been a big boon.
So glad I went with Cloud Next!So glad I went with Cloud Next! Someone is always there if I need to ask a question- and I have had many as am pretty new to having a website. There are loads of features and I really like the webmail. Great to have a personalised email address and to access emails from my phone. Thank you Cloud Next!
Very happySupport is very quick to reply and in my case very quick to resolve my problem. Very happy with the service and speed.
The best value, service and supportFantastic service, always resolve my support tickets, with such quick timing. I have been a customer for around 10 years. I have worked with a number of hosting service providers, and by far CloudNext are the best value, service and support. Keep up the awesome work guys!
We notify you in advance by email of all upcoming renewals for your account. There may be a domain name you no longer require and this notification ensures you have time to cancel this.
View all of your packages and domains, their renewal date, renewal period and renewal price in one place. Manage the Auto Renew status (on or off) giving you complete control.
Manage all of your payment methods from one place. Choose which payment method you have for each service and add/remove these as required and choose your primary method.
Our support databases contains articles and guides of the most commonly asked questions and requests. These include guides on a how to configure your mailbox on your iPhone to how to use our Malware scanner on your hosting space.
The support database is split into a number of categories such as 'Email', 'WordPress', 'Your Account' etc, as well as being fully searchable.
Don't worry, if you can't find the information you are looking for in the support database, our in-house UK support team are available 24/7 to answer any questions you have. The support database can be accessed from your Account Control Panel.
Talk to our experts today. We're always happy to hear from you with any questions about our packages or services.
We're available 24/7 to answer any questions you have . Get in touch!SEND A MESSAGE
0333 202 1032
Our sales team are available and would love to speak with you.CALL SALES
UK Sales Team