Next Level Support
Next Level Support

Next Level Support from our
Experienced & Enthusiastic Team

24/7 UK support for any questions or issue you have - no matter how big or small! You have complete control over all aspects of your Cloud Next account to put you in full control. We are dedicated and passionate about support.

24/7 In-house UK Support
From our professional support team

24/7 UK Support

Here when you need us

We provide 24/7 UK in-house support from your Account Control Panel with our support ticket system.

Our secure support ticket system allows you to contact us with any queries or issues you are having at any time. Our fast response times (generally within minutes) mean a faster resolution to your query.

There is no limit on the number of support tickets you can have open or the number of times you contact us. Simply make contact anytime you have a question, a query or if you are experiencing an issue you need help with. Our team of experienced and enthusiastic support agents will be able to help.

First hand customer testimonials and reviews.

Our Customers
  • 5 Stars Trustpilot

    Great company, great support, decent prices
    I have been with them for over 8 years, they are exemplary and above my expectations, please carry on this great work and service, thanks!

    Graham | January 2022
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  • 5 Stars Trustpilot

    Perfect Web Hosting
    I've been with Cloudnext for 10 years now for my web hosting, and they have been impeccable. No down time, comprehensive features and extremely fast and helpful support. I'll be with ...

    Simon S | January 2021
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  • 5 Stars Trustpilot

    Great service
    For small Parish Councils they provide a great service, they even used to process cheques for us PLUS they made it really easy to get a Government domain.

    James S | April 2021
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  • 5 Stars Trustpilot

    Great
    Great service and customer support. Very helpful and fast. Great hosting platform and packages. 5 stars and highly recommended.

    Andrew | April 2021
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  • 5 Stars Trustpilot

    Really straightforward
    I always use Cloud Next for my domains and hosting, and recommend to my clients. Really straightforward to use and fast and efficient help too.

    Mandy F | November 2023
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  • 5 Stars Trustpilot

    What a fantastic company to deal with
    What a fantastic company to deal with in the UK. Thanks --- you answered my questions perfectly.

    Martin | April 2023
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  • 5 Stars Trustpilot

    Amazing Customer Service
    I've been using Cloud Next for 5 years now and have been throughly delighted with them. The customer support is amazing, problems or questions often answered in super quick time - ...

    Paul S | January 2021
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  • 5 Stars Trustpilot

    These guys never let me down
    These guys never let me down. Wouldnt even consider using another hosting provider

    customer | June 2022
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  • 5 Stars Trustpilot

    Cloud Next Provides Excellent Support
    Cloud Next Services is a company that I have a deep admiration for. Their attentiveness in addressing issues is truly remarkable, and they consistently provide excellent support. Their friendly and ...

    Sunil | October 2023
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  • 5 Stars Trustpilot

    Migrated our website using cloud next...
    Migrated our website using cloud next and it took all the stress out of it. Also used the services when I've had problems with our website and they've sorted them ...

    Elaine F | October 2022
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Account Control Panel Gallery

Your Cloud Next account control panel portal to manage your account, access and order hosting/domains and contact our 24/7 in-house UK support team.

Support Overview
View an overview of your support ticket correspondence
Contact Support
Contact support 24/7 with any questions or queries
Update Support Ticket
Update your support ticket to our UK support team

Complete & total payment management. You're in control.

Advanced Notification

Advanced Notification

We notify you in advance by email of all upcoming renewals for your account. There may be a domain name you no longer require and this notification ensures you have time to cancel this.

Manage Renewals

Manage Renewals

View all of your packages and domains, their renewal date, renewal period and renewal price in one place. Manage the Auto Renew status (on or off) giving you complete control.

Payment Methods

Payment Methods

Manage all of your payment methods from one place. Choose which payment method you have for each service and add/remove these as required and choose your primary method.

Payment Methods

A variety of choice

We accept payment from all major payment providers. This includes VISA, Mastercard, American Express (AMEX) and PayPal.

If you are looking to use an alternative payment method, get in touch and our sales team will be more than happy to assist.

Support Database

Support Database

Detailed guides and articles to the questions you have

Our support databases contains articles and guides of the most commonly asked questions and requests. These include guides on a how to configure your mailbox on your iPhone to how to use our Malware scanner on your hosting space.

The support database is split into a number of categories such as 'Email', 'WordPress', 'Your Account' etc, as well as being fully searchable.

Don't worry, if you can't find the information you are looking for in the support database, our in-house UK support team are available 24/7 to answer any questions you have. The support database can be accessed from your Account Control Panel.

Have any questions?

Talk to our friendly experts today. We're always happy to hear from you with any questions about our services.

Message us

100% UK Sales, Support & Hosting sales@cloudnext.uk

We're here 24/7 to answer any questions you have . Get in touch!

SEND A MESSAGE

Call us

100% UK Sales, Support & Hosting 0333 202 1032

Our sales team are available and would love to speak with you.

CALL SALES

WhatsApp

100% UK Sales, Support & Hosting +44 333 202 1032

Send us a WhatsApp message and we'd love to chat.

WHATSAPP US

Live Chat

100% UK Sales, Support & Hosting UK Sales Team